We are working with a lovely company in the Brighton area, who are looking for an experienced Travel Operations Manager to join their team. Job purpose: To lead and support the Transport team and be a core part of the overseas delivery. Ensure the smooth and efficient delivery of all travel logistics for our trips. This role is key to maintaining high standards in customer experience, compliance and safety, while also identifying and implementing process improvements. This role works closely with the Head of Worldwide Operations and Operations Administrator to ensure our overseas delivery is to the highest standard overseeing the planning, coordination of staffing logistics and operations, ensuring exceptional service delivery for our customers. Responsibilities and expectations: Transport: * Lead the Transport Team to ensure timely quoting, booking and administration of all flights and ground transport at competitive rates. * Oversee forecasting of transport spend (e.g. credit card, Easypay) and future pricing for planning purposes. * Provide regular updates to internal teams and support Customer Service in resolving any transport-related issues or claims. * Ensure all transport providers meet STF compliance requirements, including up to date health & safety audits and contracts. * Continuously improve team processes, support quoting activity, and deliver training on new systems and workflows. Operations: * Oversee the lo...