Overview
Our Service, Maintenance & Repair (SMR) division is a newer, fast‑growing part of the RAC, built to deliver planned, structured repair and servicing directly to members – from their driveway to their workplace car park. There are no emergency callouts, no unpredictable shift patterns and no roadside recoveries. Instead, you’ll work through a scheduled list of jobs, with the time, tools and support you need to do quality work.
What to Expect
Your day starts with a clear digital schedule. Each job is pre‑booked, with the member expecting you. You’ll carry out routine servicing, diagnostics using advanced mobile equipment, in‑depth repairs normally completed in a workshop, member advice and recommendations based on your inspection, and vehicle safety checks aligned to RAC standards.
Responsibilities
* Carry out routine servicing.
* Perform diagnostics using advanced mobile equipment.
* Execute in‑depth repairs normally completed in a workshop.
* Provide member advice and recommendations.
* Conduct vehicle safety checks aligned to RAC standards.
Qualifications
* Level 2 qualification in Light Vehicle Maintenance (or equivalent).
* Minimum 2 years’ experience as a vehicle technician working on light vehicles.
* A full UK driving licence with fewer than 6 points.
Benefits
* Competitive base salary of £40,170, with on‑target earnings up to £52,000.
* Guaranteed overtime option to increase base salary, plus additional overtime and bonus opportunities.
* 40‑hour work week, with core hours 8:30 am–5:00 pm and 1 in 4 Saturdays.
* Fully equipped RAC van, fuel card, uniform, full tool set and advanced diagnostics.
* 23 days of holiday (rising to 25 with service), plus bank holidays.
* Pension scheme with up to 6.5% matched contributions and life assurance cover.
* 24/7 confidential support service.
* Car salary sacrifice scheme, including electric vehicle options after 12 months.
* Access to discount portal and Colleague Share Scheme after probation.
Our Commitment
We are an equal opportunities employer and welcome people from all backgrounds and walks of life.
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