Role Purpose
We’re currently recruiting a Health & Wellbeing Executive to support and deliver the Health and Wellbeing Services across the club. The role ensures a healthy working environment that enables staff to perform effectively while maintaining a positive work-life balance.
Key Responsibilities
Wellbeing Support
* Act as a confidential point of contact for staff experiencing wellbeing or mental health challenges
* Provide guidance, signposting, and early intervention support where needed
* Develop individual wellbeing plans for staff where appropriate
Mental Health & Wellbeing Initiatives
* To manage an annual Health & Wellbeing awareness programme (National Campaigns & Diversity Days), tied in with key messaging and events
* Source subject matter experts to deliver workshop on topics such as stress management, burnout prevention, resilience, and work-life balance
* Promote awareness of mental health and reduce stigma across the club
* Organise wellbeing campaigns and events throughout the season
Workplace Culture & Environment
* Foster a positive, inclusive, and supportive working culture
* Update the Club on staff wellbeing trends and areas for improvement
* Support managers in creating psychologically safe team environments
* Champion Health and Wellbeing across all parts of the Club
* Develop a network of Mental Health First Aiders/Ambassadors at all levels of the Club
* To manage and report on Health & Wellbeing at the Club, ensuring that it is effective and that all staff have access to it
* To work closely with already existing health & wellbeing contributors within the business (this includes, e.g., Club Psychologists, Player Care Manager, Player Liaison, Medical, the Head of Safeguarding, HR, and Safeguarding Officers)
* Work alongside DEI Lead in promoting Equality, Diversity, and Inclusion (EDI) within the Club and link this to the delivery of Health & Wellbeing programme
* To engage and listen to all stakeholders (Key leaders and all staff, fans/spectators, players, parents, etc.) to understand how their experience can be improved and better supported
* To develop a programme of wellbeing activities for staff across all sites
Policy & Strategy Development
* To support the Health & Wellbeing Strategy across the Club (includes the Foundation and Tottenham Hotspur Women) via the Health & Wellbeing Action Plan ensuring that it is underpinned by a multidisciplinary approach
* To ensure the Action Plan aims to meet the Premier League Equality, Diversity and Inclusion Standard (PLEDIS) and the Premier League Safeguarding Standards.
* Be informed by Premier League & FA rules and expectations in relation to the management and implementation of Mental Health provisions for Premier League Clubs
* To produce quarterly and annual reports on health & wellbeing noting key areas of progress and development, including documented rates of staff and player wellbeing and present to key stakeholder groups
* Facilitate appropriate risk assessments and risk management, where needed
* Review and enhance policies relating to wellbeing, flexible working, and mental health
* Ensure compliance with relevant employment, safeguarding, and health & safety regulations
Collaboration & Stakeholder Engagement
* Work closely with HR, key leaders, and department heads
* Liaise with external providers such as counsellors, occupational health services, and wellbeing consultants
* Work closely with broader People team in respect of EAP renewal
Monitoring & Evaluation
* Track and evaluate the effectiveness of wellbeing initiatives
* Analyse staff feedback, absence data, and wellbeing metrics
* Reporting and recommendations where needed
Person Specification
* A dynamic and expansive individual who thinks ahead, generates innovative ideas
* Values & respects others, builds relationships, and collaborates as a team
* Gets things done, delivers to the highest of standards, takes responsibility
* Is a positive influencer in the field of health & wellbeing
* Demonstrable/visible commitment to health & wellbeing
* Excellent verbal and written communication skills
* Demonstrable ability to drive and understand change processes and effectively inform service delivery
* Demonstrable ability to develop good relationships with key stakeholders
* Ability to manage time effectively and prioritise workload as well as support others
* Resilient, adaptable and effective in fast-paced environments
* Influential advocate for wellbeing at an organisational level
* Strong written, digital and reporting capability
Skills & Experience
* Experience of supporting a strategy across a business
* Evidence of a good working knowledge health & wellbeing
* Experience of service development and project management
* Experience of engagement, participation, and co-production work with a range of stakeholders
* Evidence of successful partnership development for the purpose of improving access to support for different age ranges
* Proven experience in workplace wellbeing, HR, occupational health, or mental health support
* Understanding of mental health in high-performance or high-pressure environments
* Excellent communication and interpersonal skills
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