What you will be doing:
1. Process, administer and input information for all aspects of the payroll to Bacs creation.
2. Effectively manage all workload for an allocated area of the business which includes the processing of new starters, employment and personal changes, ad-hoc payments & deductions and all termination related payments and processes
3. Administer a variety of company pension schemes, which include NHS, My Civil Service Pension, LGPS and a range of current and historic defined benefit and defined contribution schemes.
4. Administer auto-enrolment payments and ensure any pension contribution changes are processed in a timely and accurate manner.
5. Make sure all company benefit data is calculated and processed correctly which includes payments of holiday pay and a wide range of flexible benefits across salary sacrifice and non-salary sacrifice schemes.
6. Ensure that payroll data is accurate and maintained, attention to detail is key.
7. Collate and load absence data to ensure that statutory payments are made in line with HMRC guidelines.
8. Build and maintain close working relationships with all teams within the People Hub
9. Provide a pro-active and positive customer service to support the overall service level agreements and customer expectations.
10. Balance all aspects of payroll administration with high standards of customer service
11. Effectively and positively deal with queries from managers and employees in relation to payroll matters – these will be escalated from the HR Customer Services Team through an internal case management system.
What you’ll bring:
12. Excellent interpersonal skills and the ability to communicate with individuals at all levels
13. A very positive and pro-active approach to customer service – previous experience within a customer facing role will be essential
14. A team player and have a supportive attitude to colleagues
15. Excellent time management and ability to work to tight deadlines in a busy environment.
16. A very positive and pro-active approach to customer service – previous experience within a customer facing role will be essential
It would be great if you had:
17. Previous experience of processing payroll related information and inputting to payroll systems on a large scale with multiple demands
18. Knowledge of payroll and pension administration processes and procedures
If you are interested in thisrole but not sure if your skills and experience are exactly what we’re lookingfor, please do apply, we’d love to hear from you!
Employment Type: Full-time, Permanent
Location: Stockton On Tees
Security Clearance Level: NA
Internal Recruiter: Alex
Salary: Upto £27,000
Benefits: 25 days annual leave with the choice to buy additionaldays, life assurance, pension, and generous flexible benefits fund
Although this role is advertisedas full-time, we support many ways of working and can offer a range of flexibleworking arrangements.