Join Inspire North as Assurance and Compliance Manager!
Ready to drive quality, raise standards and make a real impact?
Do you enjoy creating clarity, improving systems and helping services be the very best they can be? Are you confident working with data, audits and frameworks – but just as comfortable building relationships and supporting people to succeed?
At Inspire North, our Quality and Compliance Team plays a vital role in making sure our services are safe, effective and continuously improving – so we can deliver the best possible outcomes for the people and communities we support.
We’re now looking for a Quality and Compliance Manager to join us and take the lead in shaping and embedding high standards across the organisation.
This is a varied and influential role where you’ll work across teams, supporting services to meet and exceed regulatory requirements, preparing for inspections, and turning insight into meaningful improvement. If you’re curious, analytical and passionate about doing things properly (and with purpose), we’d love to hear from you.
What you’ll be getting stuck into
You’ll lead quality and compliance across Inspire North, helping our services deliver high standards and keep getting better.
Working closely with teams across the organisation, you’ll support audits, inspections and best practice – using feedback and insight to strengthen performance and build a culture of continuous improvement.
You’ll also:
* Lead audits and inspections, supporting teams to meet and exceed expected standards
* Help services achieve and maintain key accreditations (such as CSE, IiV and ISO)
* Use feedback from clients, tenants and surveys to identify what’s working well and where we can improve
* Provide practical guidance on data protection and ensure good GDPR practice across teams
* Support strong, fair complaints processes in line with Ombudsman requirements
* Contribute to reports, governance activity and funding bids that shape our organisation
* Line manage and support a Team Administrator to grow and succeed in their role
What Makes You Our Kind of Person:
You don’t need to tick every box – we’ll support your development – but you’ll feel at home in this role if you:
* Enjoy improving how things work and take pride in doing things well
* Are organised, detail-focused and comfortable juggling priorities
* Communicate clearly and build positive relationships across teams
* Feel confident working with data, audits or processes – and turning insight into action
* Are proactive, curious and always looking for ways to make things better
* Care about inclusion, listening to others and delivering great services
Why Join Us?
At Inspire North, we know that when people feel supported, appreciated and encouraged to be themselves, they can do amazing things – and we want you to be part of that.
Here’s what you’ll enjoy as part of our team:
At Inspire North, we believe great work starts with people feeling supported, valued and able to be themselves. When that happens, amazing things follow – for our teams and the communities we serve.
Here’s what you can expect when you join us:
* Flexible working options to help you balance work and life in a way that works for you
* Hybrid working, giving you a mix of home and office time
* 25 days annual leave plus bank holidays, rising to 30 days with service
* Personalised learning and development opportunities to support your growth
* 24/7 Employee Assistance Programme, including counselling and GP services
* A contributory pension scheme to help you plan for the future
* Enhanced family-friendly benefits when you need them most
* Access to discounts that make everyday life a little easier
* Employee Networks including People of Colour, LGBT+, Mental Health and Accessibility
* Wellbeing initiatives designed to support you inside and outside of work
* Cycle to Work Scheme and Corporate Health Plan
We proudly embrace diversity and are committed to creating an inclusive, anti-racist environment where everyone can thrive by being their true self. Join us in driving this important agenda forward and help shape a workplace where all voices are valued!
If you’re ready to use your skills to help others succeed, we’d love to hear from you.
For an informal chat about the role please contact Claire Walker, Head of Quality and Compliance via or 075991 09256.
Recruitment is ongoing, and we’re reviewing applications as they come in. To give yourself the best chance, we recommend applying as early – we may close the advert at any time if we find the right candidate or receive a high volume of strong applications.
Good Luck – we can’t wait to meet you!
* You’re welcome to use AI tools to support your application, but make sure your final submission reflects your own voice, experience and strengths.