Home Based with weekly travel to Serco corporate offices and Operational sites Salary £45,000 to £55,000 competitive benefits About the Role We’re looking for a talented Solution Manager to join our team. This is an exciting opportunity to be involved in shaping innovative, customer-focused solutions across a diverse portfolio of bids. You’ll design end-to-end solutions for Government contracts (or key components of larger, complex opportunities) that combine user experience, people, processes, technology, assets and supply chain partnerships. Working closely with Bid Directors, Solution Leads and Commercial Leads across the Growth central function, you’ll help create operationally informed, commercially viable and compelling propositions that win new and retain business. If you enjoy turning broad complex questions into clear, workable, costed answers – this is the role for you. What You’ll Be Doing Supporting the design and development of end-to-end solutions or solution components for bids Building a strong understanding of the customer, market and opportunity landscape Reviewing existing services and identifying synergies, efficiencies and improvements Collaborating with subject matter experts, operational colleagues and finance teams to design costed, deliverable solutions Supporting risk identification, mitigation planning and contribution to risk registers Working closely with technical leads to shape appropriate systems and ICT solutions Contributing to compelling written bid responses in partnership with bid writers Supporting effective handover to transition teams for implementation Engaging proactively with customers (as required) to refine requirements and validate solution approaches Supporting internal benchmarking, continuous improvement and contract optimisation initiatives Experience Strong presentation and negotiation skills Clear, confident written communication skills – able to explain complex ideas simply Evidence of working effectively in multiple, fast-paced environments Quick to understand large volumes of information and data Some operational experience – e.g. people management or data informed decision making Some analytical capability Some stakeholder management Some commercial judgement and financial understanding Some knowledge of UK Government market and competitive landscape About You You’ll be someone who: Has a collaborative working style Thinks big picture but delivers reality Balances customer wants with commercial realism Pushes for better ways of working Communicates complex ideas with ease Demonstrates resilience You’ll also be flexible and willing to travel as required to support bids across multiple locations. Why Join Us? This role offers exposure to high-profile, strategically important opportunities and the chance to shape solutions that genuinely make a difference. You’ll work alongside experienced bid, commercial and operational professionals in a collaborative and forward-thinking environment. If you’re passionate about designing smart, innovative and commercially sound solutions, we’d love to hear from you. Apply today and help us win and deliver the right way. What We Offer 25 days annual leave plus bank holidays. Annual leave purchase scheme. Up to 6% contributory pension scheme Serco discounts which include cinema, merlin entertainment and online shopping discounts, and discounts on mobile phone plans and leisure centre memberships. A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Health Cash Plans, free flu jabs and more. A company passionate about diversity and inclusion. About Serco At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. Apply Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000. At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.