Job Description
Reed Technology is delighted to be partnering with a prestigious services organisation in Edinburgh, currently looking to expand their team with the addition of a skilled Software Integration Engineer.
The Software Integration Engineer plays a crucial role in enabling customer success. You will be responsible for supporting the design and implementation of data integration solutions.
Key Responsibilities
* Work in close collaboration with customers to secure end-to-end implementation of their integration options, supporting them along the process and advising them on the best solutions to ensure data integrity.
* Support strategic software integration solutions, including analysis, scoping, design, testing, roll-out and support documentation.
* Identify change requests for technical development with a focus on always improving the service integration experience.
* Collaborate with the development team to refine design and expand the scope of integration solutions based on feedback from customer operations.
Required Skills & Qualifications
* Previous experience in a customer facing environment role, focused on IT solutions and support and/or data migration.
* Knowledge of modern integration technologies, principles and best practices.
* Experience developing process documentation (process flows, user guides, technical requirements, etc.).
* Preferably with experience in supporting HR Management applications.
* Excellent service skills, can easily build rapport and act as a trusted advisor for clients.
Benefits:
* Permanent contract
* Remote-First Company – monthly in-person team gatherings for social connection.
* Salary up to £40.000 / annum, based on experience and qualifications.