Overview
Join to apply for the Spa Therapist role at LQ Resorts
Location: Weston Rhyn
Primary Job Purpose
An exciting opportunity has arisen for a Spa Therapist to join our Spa Team. The successful applicant will assist in delivering spa treatments to a high standard, promote all retail products such as skin care and makeup and upsell treatments with professionalism to enhance the guest Spa experience.
Roles and Responsibilities
* Provide in-depth knowledge and advice in terms of procedures and products
* Understand all current spa promotional offers
* Focus on service excellence, upselling / retail performance
* Undertake a full assessment of client’s requirements and suitability of treatments and products offered
* Carry out all treatments to the highest professional standard
* Keep spa areas clean and tidy; ensure treatment rooms are stocked with required products
* Achieve product sales targets set by the Spa Manager
* Undertake reception duties in the Spa and occasionally in the Leisure Club including cash handling
* Maintain high hygiene standards and tidy work areas
* Attend staff meetings and training, including promotional events outside normal hours
* Maintain a high standard of personal appearance and presentation
* Comply with health and safety and welfare requirements (COSHH and manual handling)
* Highlight maintenance issues within the spa and report to the Spa Manager
This job description is not exhaustive and the job holder may be required to carry out other reasonable tasks as specified by their manager.
Key Skills
* Ability to undertake procedures and treatments to the client’s satisfaction
* Customer facing with engaging personality and great communication
* Full knowledge of products and the ability to upsell appropriate items
* Team player; good time management and organisational skills
* Flexibility to undertake other duties as delegated by the Spa Manager
* Attention to detail and high standard of personal appearance
* Ability to identify training needs; reliable and able to work under pressure
* Excellent customer service and sales skills
Staff KPIs & Company Values
Our values underpin everything we do at LQ Resorts. Staff should focus on guest experience, build long-term relationships with guests, and contribute to a positive and collaborative workplace culture.
Benefits
* Discounts across the resort for staff and their family/friends
* Free onsite parking
* Progression and career development opportunities
* Pension scheme
* Free staff meals
* Free gym membership
* Access to wellness programmes
* Share of resort service charges on a monthly basis
* Extra days’ holiday after 2 years
Required & Desired Criteria
* NVQ Level 2 Beauty Therapy (Required)
* NVQ Level 3 Beauty Therapy (Desired)
* Knowledge of spa products and procedures and their effects
* Knowledge of Elemis products (Desired)
* Experience in selling and promoting products to customers
* Excellent time management, communication and sales skills
* Flexible approach and ability to work under pressure; high standard of personal appearance
Closing Date Friday 31st October, 2025
Contract Type Full-time
Salary £13.50 hourly
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