Retail Team Member - Cranleigh
Location: Cranleigh
Hours: 8 Hours Per Week
Pay rate: £12.60 Per Hour (including paid breaks)
Join Our Retail Team! Our shops play active roles in the communities they serve, thanks to the warmth, knowledge, and care of our Retail Team. We seek remarkable people who can host customers in the shop as if they were at home.
The Role
* Offer exceptional service, prioritizing the customer above all else.
* Use your knowledge to help customers plan menus or advise on catering for occasions. Talk about offers, products, and promotions.
* Maintain shop cleanliness, replenish stock, rotate products, and ensure freezers are full.
* Operate the till efficiently and accurately.
* Understand shop paperwork and legal checks.
* Open and close the shop, and handle cashing up.
* Check deliveries, assist with stock taking, and place orders as needed.
* Wear a clean apron and name badge at all times.
Good to Have
If you're a foodie, great! We will train you on our products, how and where they are made, and suitable dishes for various occasions. Experience is not necessary; retail or customer-facing experience is a plus.
If you tick most of these boxes but not all—don’t worry. We value potential.
Benefits include
* Paid breaks
* Paid leave for birthdays, moving house, becoming a grandparent, or child's first day at school
* Staff profit share
* Wellbeing program
* 30% staff discount
* Access to CookieJar Smart Spending discounts and free food perks
* Team meals, events, and away days
* Being part of a B-Corp-certified business that values sustainability, people, and community
And many more!
What Cook is About
We’re a proudly independent, family-owned B Corp—meaning we care deeply about our food, our people, and doing the right thing, even when it’s not the easiest path.
Our vision is to be a place where EVERYONE is welcome and feels like they belong. We believe in collaboration and celebrating different roles, abilities, and personalities. If you want to grow with COOK, please apply.
Note: The engagement period rate is £12.30.
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