Job Description
Your responsibilities:
Reporting to an Associate Research Director or a Research Director, a Research Manager is the primary contact for client communication before/during/after projects and owns and delivers full research projects.
Account:
1. Lead 2-3 FMCG Accounts: build and develop a partnership relationship with clients
2. Ensure revenue targets for assigned accounts are achieved
3. Oversee timely, accurate, and high‑quality project delivery for Account team
4. Negotiate contracts, or specifications, technically, methodologically and financially
Project:
5. Supporting and consulting of our clients in all aspects of FMCG product research, bringing in internal specialists as required Preparation of proposals (test design, price calculation
6. End to end project management and coordination:
7. End to end project delivery: proposal writing, client meetings, screener & questionnaire creation, data interpretation, story-led reporting and debriefing in an engaging fashion (as required)
8. Supervision of fieldwork (in specified region and internationally)
Team:
9. Line manage of a junior team of 1-3 researchers/technicians
Company:
10. Actively participate in internal projects, strengthen our expertise and contribute with your opinions and ideas to the growth of the company
11. Develop innovative research solutions for our clients together with your colleagues
Qualifications
12. Minimum 5 years in the industry
13. Significant FMCG product testing experience: practical experience of core product testing methodologies: i.e. HUTs, CLTs, IDIs
14. Significant experience in quantitative consumer research methodologies
15. Solid understanding of qual research: minimum requirement is knowing when to recommend qual/bring in qual experts from within SAM
16. Significant experience in a Senior Research Executive role
17. Excellent written and oral communication skills in English
18. Proficiency in MS Office: Word, Excel, PowerPoint, etc
19. Excellent organisational and problem-solving skills
20. Rigorous, responsive and proactive
Additional Information