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Overview
Our client, a market-leading energy management consultancy, is looking for an experienced Key Account Manager to join their team. As the Key Account Manager, you’ll manage and grow existing client relationships, maximising revenue through cross-selling and up-selling services such as energy procurement, tenant re-billing, energy assessment & validation, carbon reduction and green energy solutions. You’ll onboard new clients, building strong relationships from day one, and work closely with business development and operations to deliver exceptional service. If you have proven account management experience in the energy or utilities sector, strong commercial awareness, and a talent for building and nurturing long-term client relationships – apply today!!
Key responsibilities
* Own and manage relationships as the primary contact for a portfolio of existing B2B clients
* Onboard, build and nurture long-term partnerships with new accounts
* Identify and drive account growth by introducing additional services
* Manage customer projects from meter installation to energy reports, ensuring on-time, high-quality delivery
* Build strong relationships across internal teams to understand and meet client needs
* Work with external partners to grow the business, sharing market insights and forecasts
Skills and Experience
* Previous experience working in the energy/ utilities industry
* Proven experience in account management, preferably within the energy sector
* Solid understanding of commercial principles
* Exceptional written and verbal communication abilities
* Confident in engaging with clients and providing tailored customer solutions
* Strong people management capabilities, with a consultative and persuasive style
* Skilled at actively listening to client needs and crafting effective solutions
* Proactive mindset with the ability to work efficiently and effectively under pressure
* Proficient in Excel with strong numerical skills
Reference and Location
* Ref: 15142
* Location: Greater Manchester - Hybrid (flex working)
Job Function & Industry
* Job function: Customer Service and Sales
* Industries: Utilities
Note: This posting may include additional information about regional roles and timelines as part of the employer’s recruitment process.
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