Overview
This is a full-time post working 37.5 hours per week. Are you passionate about supporting education and digital innovation in healthcare? We are looking for a proactive and organised individual to join our Mandatory Training Team as a Clinical Education Administration / Digital Support Officer. This is a fantastic opportunity to play a key role in supporting the Trust's mandatory training provision, helping staff access high-quality learning and development opportunities. You'll be part of a dynamic team working to improve training delivery and digital learning resources across the organisation. This post will be based at Minerva Health Centre and will be required to meet and greet at other LSCFT sites providing excellent customer service to internal and external customers.
Responsibilities
* Provide cover for the Deputy Mandatory Training Manager and supervise other admin members of the team
* Assist in the designing of e-learning products and support the implementation of the software
* Establish and nurture effective working relationships with managers at all levels, both internally and externally, by communicating clearly and professionally, while consistently upholding high standards of customer care
* Organise a weekly rota for administrative staff to ensure reception duties are covered at designated Trust sites when require
* Work on LMSX a training platform to ensure compliance of staff
* Technical know how and be passionate about learning as you will play a key role in supporting our Learning Management System (LMSX), ensuring training compliance, managing course bookings, building new digital learning content, and troubleshooting system issues to maintain a smooth and effective user experience
Qualifications
* Previous administration experience supporting a busy team
* Ability to manage time and workload effectively, working to deadlines with limited supervision
* Excellent verbal and written communication skills
* Excellent negotiation and influencing skill
* Ability to be dynamic, speedy and accurate whilst remaining calm under pressure
At Lancashire and South Cumbria NHS Foundation Trust (LSCft) we are committed to promoting equality of opportunity, celebrating and valuing diversity, ensuring our people are truly representative of the communities we serve. We welcome all applications irrespective of people's race, disability, sex, sexual orientation, religion or belief, age, gender reassignment, marriage or civil partnership, pregnancy and maternity.
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