As Customer Service Administrator you will be working as part of a supportive team who deliver first class service to their customers. The role is full time and permanent working onsite in their large, open plan modern Brackley office. The company have been established since 2010 and has grown to over 300 locations. Hours are Monday to Friday 8.30 am to 5.00 pm and offering a starting salary of up to £26,500. This role will suit a customer service professional who wants to grow with the business. Purpose of the role: To deliver high levels of customer service working with major corporate accounts. The role is busy and varied and involves interacting with customers on a daily basis. Key Accountabilities for The Customer Service Administrator: Logging and matching customer contracts to goods ordered Approving orders, making amendments, resolving queries, obtaining supplier quotes Processing orders, sending out PO Sending out estimated delivery dates and dispatch confirmations Reporting damaged/missing items Sending out contracts Liaising with customers daily basis providing updates, dealing with complaints Portal management Liaising with internal teams - accounts, sales and tendering Credit control for key accountsKey Skills Required for the Customer Service Administrator: High levels of customer service over the phone and by email Solid administration skills Highly organised with excellent levels of attention to detail...