Neighbourhood Officer – Long Stratton (NR15) 6 Month FTC | £35,535 per annum | 37 hours per week | Basic DBS Required Service Care Solutions are working on behalf of a well-established Housing Association to recruit an experienced Neighbourhood Officer for a 6-month fixed-term contract based in Long Stratton. This is an excellent opportunity for a housing professional to manage a defined patch and deliver a high-quality neighbourhood and tenancy management service. The Role You will be responsible for managing estates within a designated area, ensuring communities are safe, well maintained, and places residents are proud to live. The role involves a mix of tenancy management, estate inspections, anti-social behaviour casework, and multi-agency working. Role Profile - Neighbourhood Of… Key Responsibilities Manage a geographical patch, ensuring tenancy conditions are upheld Investigate and resolve anti-social behaviour and neighbour nuisance cases Carry out regular estate inspections and identify required actions Conduct tenancy sign-ups, accompanied viewings, tenancy audits, and end-of-tenancy liaison Represent the organisation in court and prepare witness statements where required Support vulnerable tenants and signpost to appropriate services, including domestic abuse support Work closely with partner agencies such as Police, Social Services, and Mental Health teams Lead on community engagement and improvement initiatives Monitor and follow up on fire safety and compliance actions Role Profile - Neighbourhood Of… Requirements Experience within housing management or a similar customer-focused environment Strong knowledge of tenancy management and ASB processes Excellent communication, negotiation, and case management skills Ability to manage a varied workload and work independently Good IT skills (Word, Excel, Outlook, Teams) Full UK driving licence Basic DBS (required for the role) Role Profile - Neighbourhood Of… Contract Details 6 Month Fixed Term Contract £35,535 per annum 37 hours per week Based in Long Stratton (NR15) Start date: March Vacancy Request Form - Neighbou… If you’re an experienced Neighbourhood or Housing Officer looking for your next opportunity, please get in touch. George Westhead Service Care Solutions george.westhead@servicecare.org.uk 01772 208966