Job description
Mobile Facilities Attendant
Location: Belfast
Hours: Full-time, 37 hours per week (includes weekend and evening working)
Pay Rate: £ per hour
Key Responsibilities
1. To provide a high standard of customer service to all customers.
2. To ensure that all areas in and around the site and associated facilities are kept in a clean and hygienic condition (including litter collections).
3. To act as keyholder, responsible for opening and closing and controlling access to all parts of the building and associated facilities.
4. To monitor and check bookings and ensure that user access to facilities, for example, 3G pitches, are in line with bookings taken and to take appropriate remedial action as required.
5. To assist with events as and when required.
6. To carry out the necessary checks to ensure that all users comply with booking regulations as laid down by Belfast City Council.
7. To patrol designated centre car parks in an effort to prevent vandalism to or theft from the vehicles.
8. To maintain records and complete associated paperwork as required by laid down policies and procedures.
9. To receive, record and secure cash in line with the cash handling procedures and issue tickets and equipment as required.
10. To ensure good relations with all user groups including members of the public and respond to requests, provide guidance and deal with any complaints in relation to the site.
Essential Criteria
Applicants must, as at the closing date for receipt of application forms:
11. possess a full, current driving licence which enables them to drive in Northern Ireland, or, have access to a form of transport which will enable them to meet the requirements of the post in full; and
12. be able to demonstrate on the application form, by providing personal and specific examples, relevant work experience of each of the following three areas:
13. the operation of facilities, including health and safety procedures, cleaning and maintenance and associated administrative duties;
14. dealing with members of the public, in person; and
15. cash handling on behalf of others.