Housing Officer – Exeter
Full-time | Permanent
Salary: £32370 per annum
We’re looking for a dedicated Housing Officer to join our clients team in Exeter. This is a fantastic opportunity for someone with a background in supported housing who is looking to broaden their experience into general needs housing
In this role, you’ll be working across a varied caseload, supporting tenants to maintain their homes, sustain tenancies, and resolve issues. A large proportion of our residents are in supported housing, so experience in providing tailored, person-centred support will be a real advantage.
Key responsibilities:
* Managing a caseload of properties and tenants across Exeter.
* Supporting residents to sustain their tenancy, including those with complex needs.
* Responding to tenancy queries, rent arrears, ASB issues, and property management matters.
* Liaising with support providers, partner agencies, and internal teams to achieve positive outcomes for residents.
* Ensuring properties are well maintained and safe, working closely with contractors and maintenance teams.
They’re looking for someone who:
* Has experience in supported housing, tenancy sustainment, or housing management.
* Can communicate with empathy and professionalism with a wide range of people.
* Is organised, resilient, and confident in managing competing priorities.
* Wants to develop their career ingeneral needs housing, bringing transferable skills from a support-focused background.
* Is passionate about helping residents to thrive in their homes and communities.
What they're offerering
* A supportive team environment with mentoring and training.
* Opportunities to progress into broader housing roles.
* Competitive salary and benefits package.
* The chance to make a real difference to people’s lives in Exeter