Grade: RCS Grade H
Contract Type: Permanent (Full-Time)
Location: 60% on site at Gatwick and Heathrow. Travel to other sites and offices as required.
DHL Supply Chain is the world’s leading logistics company, and our IT function serves as the vital nerve centre, connecting the dots and transforming business needs into cutting‑edge solutions on a global scale. Our IT professionals are more than just tech experts; they are strategic partners who drive meaningful change through standardisation, differentiation, and innovation.
What You’ll Do
* Strategic Leadership: Ensuring IT investments and capabilities are aligned to customer and operational requirements and growth. Identifying and leveraging supplier innovations.
* Team Leadership: Provide leadership and direction to a direct report including mentoring and development.
* Stakeholder Engagement: For IT strategy and Continuous Improvement (CI) activities. Working with senior leadership to assess and recommend new IT products and services to meet customer and DHL goals, and tracking and managing IT product spend.
* Product Governance: Establish and maintain architectural governance and product roadmaps, ensuring effective and sustainable interoperability and compliance.
* Technology Innovation: Developing prioritised, high‑value continuous improvement IT roadmaps with customers and senior leadership. Shaping demand, IT proposals, and developing business cases to ensure a full and effective handover to delivery teams. Acting as the subject‑matter expert to supporting delivery teams implementing the IT product.
* Vendor Management: Pipeline of demand for CI proposals, CI response & commercials, ensuring IT product quality. Supporting major supplier contract renewals.
What You’ll Bring
* In‑depth, proven experience in senior, business‑facing IT leadership roles.
* Specific logistics experience within the Aviation & Travel industry.
* Experience delivering complex IT products into a multi‑site, multi‑customer, contract logistics landscape, ensuring high degrees of continuous improvement.
* In‑depth experience in complex product changes, IT architecture and applications management in a highly demanding environment.
* Managing IT architecture with a drive for innovation and continuous improvement.
* Strong communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels, including customers and vendors.
* Strong understanding of IT product management and software development, with excellent IT product governance experience.
* A degree in Information Technology, Computer Science, or a related field.
Why Join Us
* Use of a company car (or car allowance), including hybrid and electric vehicles
* Private Medical Insurance
* 26 days annual leave, with the option to buy additional days
* Discretionary bonus based on performance
* Flexible working patterns – just ask about alternatives at interview
* Generous pension scheme with an 8% employer contribution (plus a 4% employee contribution)
* Free confidential 24/7 GP consultations
* Hundreds of retail and lifestyle discounts
* Affordable loans, savings schemes and free mortgage advice
* Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more
Who We Are
We’re the global leaders in supply‑chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for customers across a range of industries including retail, automotive, healthcare and more.
Building an Inclusive Workplace
At DHL, we’re all about creating a workplace where everyone’s skills and experiences matter, and where you can be your true self every day.
As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex‑service personnel and are dedicated to helping our veterans find jobs.
Please be aware that interviews are provisionally scheduled to take place during the week commencing 20th April. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Applications beyond that date may also be reviewed continuously, and the application period might close ahead of the provisional interview date. To ensure your application is considered, we recommend submitting it as early as possible.
Additional Information
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