Claims Handler – Small Claims Recovery PREVIOUS EXPERIENCE REQUIRED Monday to Friday- 9am-5pm Newcastle based £25,000-£28,000 DOE We are seeking an experienced Claims Handler to join a busy Small Claims Recovery team in Newcastle. The Role You will manage your own caseload of Uninsured Loss Recovery Claims (primarily vehicle damage and credit hire recovery) from start to finish. This will include liaising with insurers, solicitors, engineers and hire companies, preparing files for litigation, and representing clients up to final hearing stage. Key Responsibilities * Managing a caseload of 100 files * Reviewing claims, gathering evidence, and assessing litigation prospects * Preparing and issuing court proceedings * Negotiating settlements with third parties * Delivering excellent client care and keeping stakeholders updated Candidate Requirements * Previous claims handling experience (credit hire or litigation experience advantageous) * Good knowledge of legal procedures and litigation processes * Strong organisational and communication skills * IT proficiency (MS Office, case management systems) * A proactive team player with excellent attention to detail Benefits * Hybrid working options (once probation passed) * 23 days holiday plus Bank Holidays * Pension, death in service, EAP and wellbeing benefits * Travel to work schemes (bike to work / public transport pass) If you feel the Claims Handler position may be for you or you are interested in finding out further information, please contact Alicia at Russell Taylor call (phone number removed). Alternatively, you can apply to this advert and the team will be in touch