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Automotive Product Quality Specialist, Tadworth
Client: Toyota GB Recruitment
Location: Tadworth, United Kingdom
Job Category: Other
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EU work permit required: Yes
Job Reference: 33462a9cd4f8
Job Views: 5
Posted: 25.06.2025
Expiry Date: 09.08.2025
Job Description:
We are seeking a detail-oriented team player to join the Product Quality Team at Toyota GB, following the promotion of a current specialist to a more senior role. Your key responsibilities will include analyzing data from various sources, identifying opportunities and trends in product quality, and reporting to Toyota Motor Europe (TME). You will also mentor team members, influence network partners, and conduct physical or remote Go & See inspections on vehicles to understand root causes of issues. Full training on TGB systems and products will be provided.
Based at our Eco HQ in Surrey, you will contribute to delivering exceptional customer experiences and support our commitment to quality and innovation. The role offers opportunities for professional development, involvement in cross-functional projects, and direct communication with customers to enhance product quality and service.
Key responsibilities include:
* Analyzing data to detect issues and develop detailed reports for TME
* Monitoring the UK market for product quality problems
* Conducting inspections and customer interviews to identify root causes
* Collaborating with internal teams and external partners to resolve issues
Qualifications and skills required:
* Strong analytical, report writing, and data management skills
* Excellent communication and interpersonal skills
* Experience with automobile manufacturing or technical support
* Passion for mobility and customer service
* Ability to adapt to technological changes
* Attention to detail and quality orientation
* Willingness to travel and relocate if necessary
We offer a comprehensive benefits package, including flexible working, private medical insurance, pension scheme, generous leave, and development allowances. Our culture emphasizes diversity, inclusion, and employee well-being.
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