Overview
Fire & Security Service Engineer – Stevenage/Milton Keynes/Luton. Join Marlowe Fire & Security, where innovation meets dedication. We are looking for passionate and experienced Fire & Security Engineers to work on our clients' sites across the UK.
Fire & Security Service Engineer - Stevenage/Milton Keynes/Luton
Your Role as a Fire & Security Service Engineer
Our Engineers maintain Fire and Security systems in line with current standards and customer requirements. The successful Engineer will contribute to the team, strive to deliver world class customer service, and will be rewarded for doing so.
* Maintain Fire & Security Systems in your assigned area.
* Respond to service calls on all types of Fire and Security systems in line with current standards and customer requirements.
* Plan and respond to routine and reactive call visits in your area.
* Maintain effective communication with customers when planning site visits.
* Maintain your stock levels with support from the Stores team.
* Attend training sessions as required.
* Attend Engineering team meetings as required.
* Identify any personal training and development needs to help you provide the best possible customer service.
Systems
Fire: Gent, Notifier, Kentec, Ziton, Advanced, Morley, C-Tec, Protec; Intruder: Galaxy, Texecom, Scantronic, Menvier, Risco; CCTV: Hikvision, Dahua, Bosch, Generic Analogue Systems; Access Control: Paxton, PAC. Salto
Requirements & What We're Seeking
We’re thrilled to connect with candidates who have the expertise and a passion for making a significant impact. For this opportunity, we are specifically looking for candidates who offer:
* A technical background in the electrical / electronic industry.
* Good all-round knowledge of Fire and Security Systems.
* Experience of front-line customer contact preferred.
* Excellent organisational skills.
* A professional and presentable demeanor, always.
* An ability to deliver exceptional customer service.
Benefits
* OTE - £55,000 inclusive of basic salary, overtime, on-call, travel time, and Engineer commission scheme.
* Company van with fully fitted van vaults.
* Full use of our Academy training + external training.
* 6 training days a year.
* Royal London Pension Scheme
* Life Assurance x4 Basic Salary
* Employee Recognition Scheme
* Paid Referrals Scheme (up to £1,000 per successful candidate referral, unlimited referrals)
* Paid Holidays plus Bank Holidays
* Additional Day holiday each full year of completed service (up to 25 days)
* Mental Health & Well-being scheme
* Development & Progression opportunities
* 4-Day induction upon start including introduction to the company, training, assessments, portal access, and issue of vehicle & equipment
Equal Opportunities
We are dedicated to fostering a diverse and inclusive workplace. We are committed to equal opportunities and will provide reasonable adjustments to help you participate in the recruitment process if needed.
Right to Work
We are unable to provide Right to Work Sponsorship. If you do not currently have the Right to Work in the UK or will require additional assistance to extend your current status, we cannot consider your application.
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