The Three Horseshoes is a modern British inn located in the heart of the Cotswolds, offering a relaxed and welcoming setting to eat, drink, and sleep. We are growing our team and are seeking a passionate and experienced F&B Assistant to ensure the smooth and efficient operation of service throughout the restaurant and pub.
Responsibilities include:
1. Delivering exceptional service to our guests at all times.
2. Setting up the restaurant, pub, and private dining spaces for each meal period, adhering to specific standards.
3. Providing outstanding guest service by exceeding expectations.
4. Having thorough knowledge of all menu dishes and beverages, and being able to discuss them confidently with guests, including allergen information.
5. Monitoring the timing and flow of service at your tables and alerting the manager to any delays.
6. Ensuring bills are accurate and processed correctly.
7. Contributing to our sustainability goals by supporting our purpose and social/environmental initiatives as a B Corp.
Employee benefits include:
* Product and dining discounts from day one.
* One paid volunteering day per year.
* Subsidised private medical insurance through Bupa.
* Up to 9% of salary contributed to your pension, with a 4.5% employer contribution.
* Life assurance coverage up to one year's salary.
* 24/7 mental health support via our Employee Assistance Programme.
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