Description
Reports to: TPI Team Manager
Location: Leicester/Remote
Working hours: Monday to Friday, 37.5 hours a week
Operating within the highly competitive Mid-Market sector, the focus of the role is to acquire, manage and renew existing supply contracts. To manage Yu Energy’s larger consuming customers, with the relevant TPI or to directly manage those relationships, where appropriate. To ensure value is maximised for both new and existing customers, with a key emphasis on developing processes & initiatives to deliver long-term relationships.
You will have responsibility for supporting and managing where appropriate the growing B2B (SME+Mid-Market) business energy portfolio, focusing on delivering both volume, margin and meters. You will have direct responsibility for your own TPI’s and associated targets.
Reporting and working closely with the Sales Management Team and working within a team to effectively drive quality and service, ensuring that TPIs and the customers that we acquire from them are provided with a first-class level of service, always.
Passionate and motivated people are the power behind our growth so we’re looking to expand our team and you could be part of our success story.
What We Need from Yü
Here’s a taste of what you’ll be doing:
We are looking for a Mid- Market Business Account Manager to:
* Prospecting and identifying new business opportunities, so as to exceed Acquisition sales targets for customers with a higher energy spend across our TPI’s
* Owning the relationship with our more valuable customers, ensuring all aspects of each account is running in line with expectations.
* Identifying and driving internal improvements to the customer proposition and delivery of services to the assigned customers, working with the relevant departments to enable timely implementation.
* Working closely with Yu Energy’s Commercial Team to ensure opportunities are understood in terms of risk, credit and overall commerciality of the deal.
* Deliver personal sales targets – Developing and Managing your own renewal portfolio to maximise retention and revenue
* Negotiate gas and electricity supply contracts within delegated authority levels.
* Manage and develop new and existing TPI partnerships to increase new business revenue through the channel. Including managing engagement through telephone and face to face meetings and maximising opportunity.
* Understand and Develop a Key Account Management Process in conjunction with Customer Operations with the emphasis on maximising retention and revenue.
* Proactively develop and improve propositions with TPIs, identifying additional areas of added value business for both parties
* Production of bespoke sales quotations and tenders for TPI’s and processing of all contracts
* To support or actively manage, where appropriate, all Key Account Tenders for new and existing business. The emphasis being on those tenders which are over an agreed size (either sites or AQ) or have more “complex” requirements.
* Work closely with the TPI BDM to ensure effective communication between Account Managers and Business Development activity, with an emphasis on building effective relationships and increasing conversion rates.
* Play an active role within the overall Yu Energy sales structure to increase efficiencies, reduce errors and promote a “first-time right” approach to non-sales specific tasks. To support building TPI relations through an effective sales support function.
* Monitor/Report on competitor/TPI activity where required
About Yü
If you have what it takes you could be just what we’re looking for…
* IT Literate
* Degree level preferred although not essential. A good level of general education being articulate and numerate is essential.
* Experience of working within a TPI Framework is desirable but not essential
* A minimum of 2 Years’ experience of new business development in a B2B environment
* Proven ability to manage long term relationships
* Experience and knowledge of the business energy sector (desirable)
* Excellent communication & presentation skills
* Exceptional Relationship Building skills
* Skilled in negotiation and closing sales at all levels
* Ambitious character with a drive to achieve targets
* Ability to manage high workloads and balance priorities
* Strong planning & Organisational skills
* Able to demonstrate a high level of focus and emotional resilience
* A high level of relevant Industry experience is essential
Yü Come First
We have a wide range of benefits for our employees including:
* 24 days annual leave + bank holidays
* Holiday buy – up to 5 additional days
* Day off on your birthday
* Employee Assistance Programme
* Annual salary review
* Learning and development opportunities
* Enhanced paternity, maternity and adoption policies
* Yü made a difference Awards
* 3 days additional annual leave if you get married/civil partnership etc.
* Appointment allowance
* Long service recognition
* Refer a friend payment
* Company sick pay (subject to length of service)
* New modern facilities
* Death in service and critical illness cover
* Plus, many more
This position does not fulfil the UK Visas & Immigration sponsorship criteria for Skilled Worker, therefore we can only accept applications from candidates who already have an indefinite right to work in the UK.
If you need any reasonable adjustments to help you apply for a role, please let us know and we will see what we can do.
Yü Energy are one of the UK’s fastest growing business gas, electricity and water suppliers, supplying thousands of companies across the UK.
On a mission to shake-up the UK business energy market, our winning combination of expert, personal service and competitive prices are specifically tailored to the needs of commercial customers.