Job Description
Workshop ControllerAn exciting opportunity has arisen for an experienced Workshop Controller to join a successful and industry-leading automotive main dealer group.This is a fantastic opportunity for an organised and proactive automotive professional who enjoys managing workshop operations, maximising efficiency, and supporting a team of technicians in a fast-paced environment.As Workshop Controller, you will play a key role in the day-to-day running of the workshop, ensuring work is allocated effectively, productivity targets are achieved, and customers receive the highest levels of service. Working closely with the Service Manager and Aftersales team, you will help drive operational performance whilst maintaining exceptional standards throughout the workshop.Key ResponsibilitiesManage the workflow of a busy workshop environmentAllocate jobs efficiently to technicians based on skill set and availabilityMonitor workshop loading and productivity levelsEnsure repair and service work is completed within agreed timescalesSupport technicians with technical and operational queriesLiaise with Service Advisors and other departments to ensure smooth communicationMonitor work in progress and prioritise urgent jobs where requiredHelp maintain manufacturer and company standards across the workshopEnsure all health and safety procedures are adhered toAbout YouPrevious experience as a Workshop Controller, Senior Technician, Assistant Workshop Controller, or similar role within the automotive sectorStrong understanding of workshop operations and aftersales processesExcellent organisational and communication skillsAbility to manage multiple priorities in a busy environmentCommercial awareness with a focus on workshop efficiency and productivityStrong leadership and team coordination skillsFull UK Driving LicenceWhat's On Offer?Competitive basic salaryExcellent bonus structure with strong OTE potentialHeavily subsidised company car schemeIndustry-leading benefits packageManufacturer training and ongoing development opportunitiesClear career progression within a large dealer groupPension schemeEmployee discounts and retailer benefitsSupportive and stable working environmentIf you're looking to join a progressive automotive business that values its people and offers genuine opportunities for development, we'd love to hear from you.TPBN1_UKTJ