Fast-paced Seafreight environment? Progression path? Look no further!
Uniserve is seeking a dynamic, enthusiastic Seafreight Booking Controller to join our team. You'll play a key role in handling import bookings, liaising with origin agents, shipping lines, and our client base.
Do you have:
* 2+ years' experience in seafreight?
* Strong commercial skills and client relationship management?
* Experience calculating costs and sales?
* Incoterms knowledge?
* Excellent communication (written and verbal)?
* Confidence liaising with clients and suppliers
* Strong relationship building skills.
* Confidence in meeting suppliers, clients, domestic or international.
* The ability to travel domestically when required, international travel not essential.
What you will be doing:
1. Arrange client bookings with our overseas partners.
2. Manage Standard Operating Procedures (SOPs) for clients and partners.
3. Update internal systems and resolve customer queries.
4. Utilise One World operating system.
5. Manage carrier contracts and allocations.
6. Support the sales team (including rate updates) during holidays.
7. Train and develop the approvals team
8. Report on shipping line allocations.
9. Follow up on bookings within 48 hours.
10. Respond to email queries prompt...