Description
OB TITLE:Investigator
SALARY: £67,023 - £74,470
LOCATION(S): Leeds, Birmingham,Edinburgh,or Halifax
HOURS:Full-time, 35 hours per week
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. Colleagues with disabilities can be supported with workplace adjustments including hybrid working expectations in line with our Flexibility Works policy.
Whatyou’llbe doing
You’ll play a key role in shaping how Speak Up and colleague conduct matters are handled across the Group, ensuring concerns are addressed fairly, consistently and to a high standard. As part of the Speak Up Team within Group Audit,you’lllead investigations into complex, sensitive or conflicted matters that require an independent and considered approach. While many investigations are managed by Workplace Resolutions and Investigations, this teamretainsdedicated capacity to handleconflictedcases that requirejudgement,integrity,and confidentiality, and is trusted by senior leadership to deliver objective andwell-reasonedoutcomes.
Working closely with a small team of experienced investigators,you’llmanage investigations end-to-end, including planning and scoping, interview preparation, fact finding, data analysis, and the application ofappropriate evidencegathering and analysis techniques.You’llmake effective use of available tools, including eDiscovery, and ensure all work is completed in line with established processes and standards. This includesidentifyingand managing conflicts of interest throughout, protecting the identity of Speak Up reporters, handling sensitive information with care, andmaintainingaccuratecase records,MI,and evidence in line with Group data handling requirements.
You’llalso contribute to governance and oversight reporting by clearly setting out investigation progress and findings, and act as a point of contact for external or third parties where needed. Alongside this,you’llmaintainan awareness of the regulatory environment and apply any relevant changes to your work. As part of a collaborative and inclusive team environment,you’llcontinue to develop your own skills and capability, contributing to a culture where colleagues feel supported to raise concerns and confident that they will be addressed appropriately.
Why join us?
From building a truly sustainable business to creating a place where people love to work, we need colleagues who are up for the challenge and can match our pace. People who love to push boundaries, make change happen and challenge the status quo. Sound like you?
Whatwe’relooking for?
1. At least 5 years’ experience in a corporate investigation role within a large, regulated organisation, with experience handling complex and sensitive cases
2. Proventrack recordto apply technicalexpertise, criticalthinking,and sound professional judgement to deliverhigh-quality, objective investigation outcomes
3. Experience managing end-to-end investigations, including selectingappropriate approaches, evidence gathering methods, analysis and report writing
4. Ability to analyse complex or conflicting information,identifykey facts and communicate findings clearly to collaborators atvarious levelsof seniority
5. Strong ability to manage a varied caseload, working independently or collaboratively, while aligning to investigation guidelines,processes,and ways of working
6. Demonstrates objectivity, discretion and integrity when handling sensitive matters, with the resiliencerequiredfor investigative work
And any experience of these would be great
7. Familiarity with evidence handling standards and investigation tools or techniques
8. Dedication to ongoing professional development within a formal Training and Competence framework
This is a place for you
Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities andwe’recommitted to creating an environment in which everyone can thrive,learn,and develop.
We also offer a wide-ranging benefits package, which includes:
9. A generous pension contribution of up to 15%
10. An annual performance-related bonus
11. Share schemes including free shares
12. Benefits you can adapt to your lifestyle, such as discounted shopping
13. 30days’ holiday, with bank holidays on top
14. A range of wellbeing initiatives and generous parental leave policies
Ready to make an impact? Apply today.
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.