About the Role
We are looking for an energetic and enthusiastic Sales Support Administrator to join our team. Foregale is a family-run company and a leading manufacturer for the roofing and reinforcement industry with over 40 years of trading. The successful candidate will be enthusiastic and thrive under pressure in a busy environment. They will be open to learning a wide range of new skills, have a logical approach to problem-solving with excellent attention to detail.
Key Responsibilities
* Reporting to the Sales manager you will be responsible for assisting the sales team to generate sales from new and existing customers. Your goal is to help Foregale grow.
* Order processing including handling the processing of sales quotations and customer orders, ensuring accuracy and timeliness.
* Answering calls and responding promptly and efficiently, relaying relevant messages to colleagues as necessary.
* Assisting and liaising with the sales team to help improve their productivity by contacting customers to arrange deliveries and checking order details.
* Maintaining the OrderBook computer system including keeping all files and paperwork up to date to further assist sales.
* Support in the ongoing CARES accreditation regulations for steel reinforcement.
* Supportive and communicative role with the sales team.
* Establish productive and professional relationships with customers.
* Learning and maintaining an in-depth understanding of Foregale’s products.
Skills and Experience Required
* Previous experience in a sales or customer service role (ideally within the construction or building materials industry).
* Strong organisational skills and attention to detail.
* Exceptional communication, negotiation, and interpersonal skills with a focus on service.
* Ability to work well as part of a team and manage your time effectively.
* Excellent IT skills to enable confident use of the bespoke in house OrderBook and Opera systems after training, as well as a good understanding of general Microsoft systems such as Excel and Word.
* Self-motivated and enthusiastic.
What We Offer
* A supportive and friendly working environment.
* Competitive salary based on experience.
* Training and development opportunities.
* The opportunity to work for a well-established and respected company.
How to Apply
Submit your CV and a cover letter detailing your experience and why you’re the ideal candidate for this role to: jobs@foregale.co.uk
Take the next step in your career – join us in shaping the future of roofing and cladding and steel reinforcement!
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