Responsibilities
* Ownership of office floors and surrounding areas to ensure the best workplace experience each day.
* Greets employees and announces clients, applicants, and visitors; conducts guest registration through badging software; arranges escorts as needed; issues visitor passes and validates parking.
* Maintains neat appearance of reception area, conference rooms, café, and other common areas; requests building and housekeeping services as needed; periodically inspects equipment to ensure good condition; arranges equipment service.
* Provides general administrative support to the Workplace Experience Team and CBRE community, including mail services, event management, desk booking, bike locker management, etc.; requests building and/or equipment services as needed.
* Assists with the CBRE community onboarding process, including new employee orientation, training, equipment and software ordering, workflow assistance, welcoming procedures, and first day orientation management.
* Collaborates with IT, Maintenance, Cleaning, Helpdesk teams to proactively report and address issues per procedures.
Full job description available upon application.
Qualifications
* Minimum 1–2 years related experience (Front Desk, Concierge, Hospitality, Room Management, or Customer Service roles).
* Advanced communication skills, able to present information to internal departments and large groups of employees.
* Experience in facilities management and/or dealing with suppliers/contractors beneficial.
* Ability to solve problems and handle complex situations with multiple options.
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