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Housing officer

Carlisle
Nacro's Cas
Housing officer
Posted: 1 September
Offer description

This role is part of the Community Accommodation with Support, Tier 2 (CAS-2) programme, directly commissioned by the Ministry of Justice and operating nationwide across England and Wales. The service provides accommodation and support for low/medium-risk people eligible for home detention curfew or bail, helping to keep people out of prison and support prison leavers to re-establish independent lives.


Key Responsibilities:

* Support Service Users: Assess individual support needs, create safety plans, assist with housing applications, Housing Benefit claims, and rent payments.
* Property Management: Ensure properties meet the Decent Homes Standard, address maintenance issues, and offer guidance on housing-related matters.
* Collaboration: Work alongside probation services, court staff, and housing authorities to achieve the best outcomes for service users.


Who Will Thrive in This Role?

* Resilient individuals who maintain a healthy work-life balance.
* Problem-solvers who enjoy overcoming challenges creatively.
* Emotionally intelligent people who understand and respond to human behaviour.
* Team players eager to collaborate and contribute positively.


Essential Skills & Qualities:

* Strong interest in engaging with people, adapting communication styles, and making informed decisions.
* Ability to work professionally while balancing service user needs and organizational goals.
* Excellent organisational skills to manage multiple priorities.
* Competent ICT skills (Outlook, Word, Excel); training provided.


Essential Requirements:

* Full UK driving license.
* Access to a vehicle and business car insurance (mileage reimbursed at 45p per mile).
* Willingness to travel for work purposes.
* Enhanced DBS check and Prison Clearance.


Benefits:

* 25 days holiday plus bank holidays.
* Occupational sick pay exceeding statutory requirements.
* Flexible working options, including remote work between property visits and scheduling around personal constraints.

This position is a Disability Confident employer, offering interviews to applicants with a declared disability who meet the minimum criteria. For more details, visit our website.

Join Nacro's CAS-2 team to gain valuable experience in the criminal justice system and make a positive impact on people's lives.

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