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Lister Horsfall is a family-run luxury jeweller with over 120 years of heritage. With showrooms in Halifax and Ilkley, we pride ourselves on offering exceptional service, a curated selection of fine jewellery and luxury watches, and a warm, welcoming environment for every client.
Our Halifax showroom has recently been refurbished to the highest standard, offering a beautiful space for our customers to browse, shop, and enjoy our expertise.
Role Description
We are seeking a confident, customer-focused Sales Advisor to join our Halifax showroom team. You will be passionate about luxury jewellery and watches, thrive in a client-facing environment, and deliver an exceptional in-store experience from the first welcome to the final purchase - and beyond.
Key Responsibilities
* Greet and engage customers, offering personalised, knowledgeable service.
* Build lasting relationships with clients, understanding their needs and preferences.
* Present and sell luxury jewellery and watch collections, communicating product features and benefits with confidence.
* Assist customers with bespoke orders, repairs, and after-sales services.
* Maintain the showroom’s presentation to the highest standard, ensuring displays are clean, well-stocked, and visually appealing.
* Support in-store events, product launches, and promotional activities.
* Process sales transactions accurately and in line with company procedures.
* Maintain up-to-date product knowledge, including new arrivals, brand history, and craftsmanship details.
* Work collaboratively with colleagues to meet and exceed showroom sales targets.
Skills & Experience
* Exceptional communication and interpersonal skills.
* A passion for luxury products and an understanding of client service excellence.
* Strong attention to detail and a commitment to maintaining showroom standards.
* Proactive and self-motivated, with the ability to work both independently and as part of a team.
* IT-literate, with experience using point-of-sale systems.
What We Offer
* Competitive salary plus commission.
* Ongoing training in luxury brands, jewellery, and horology.
* Cycle to Work scheme.
* A friendly, supportive, and professional working environment.
* The opportunity to be part of a long-standing family business with a proud heritage.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Sales and Business Development
* Industries
Retail Luxury Goods and Jewelry
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