Rewards and Benefits
The Rewards and Benefits on offer:
* Competitive starting salary
* Excellent bonus scheme
* Monday - Friday working hours promoting a healthy work/life balance
* Free Parking
* Company Pension
* Continuous training and development
The Company
MTrec Commercial are proudly representing our industry leading client on their search for an experienced Customer Account Manager to join their team on a full time and permanent basis. This is a very exciting opportunity that offers excellent career progression and development. If you feel you have the required skills and experience, then please apply below for an immediate response!
The Role
* Act as the primary point of contact, responding promptly to customers\' daily needs
* Generate new business by leveraging existing and potential client networks
* Conduct regular account reviews to ensure customer satisfaction and identify areas for improvement
* Manage a portfolio of customer accounts, consistently meeting or exceeding sales targets
* Build and maintain strong, long-term customer relationships
* Recommend strategic actions to enhance sales performance and uncover growth opportunities
* Collaborate closely with cross-functional teams to deliver outstanding customer service
* Analyse sales data and market trends within our CRM system to identify growth potential
* Monitor and report on key account metrics, including revenue growth and customer retention
* Liaise with and provide support to external account managers regarding inbound enquiries
* You will be working either Monday to Friday general office hours.
About You
* Previous Account Management experience
* B2B sales experience
* Highly motivated with a strong, results-driven approach
* Excellent verbal and written communication skills
* Strong relationship-building, negotiation, and stakeholder management abilities
* Proven track record of delivering exceptional customer service
* Commercially minded with a practical, solutions-focused outlook
* Exceptional written accuracy and numerical skills, with a keen eye for detail
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