An established Law firm is seeking an experienced IT Trainer to join its team in Brierley Hill, West Midlands.
Working alongside an existing trainer, you will be responsible for delivering engaging training programmes, supporting new starters, developing learning materials, and ensuring employees are confident using the firm's systems and technology.
This is an excellent opportunity for an experienced trainer who enjoys helping people develop their technical skills and improve system adoption across the business.
Key Responsibilities
- Deliver IT induction training for new starters across the business
- Tailor training programmes to specific departments and job roles
- Ensure employees are proficient in the firm's core systems, software, and technology
- Identify training needs across the business
- Deliver refresher training sessions on systems, software updates, and best practices
- Create, maintain, and update training materials, guides, and knowledge resources
- Develop testing and assessment methods to measure learning outcomes
- Assist in maintaining an online library of training materials and user guides
- Produce clear and engaging documentation to support system users
- Promote knowledge sharing and continuous learning across the firm
- Research and implement innovative training methods and technologies
- Stay up to date with developments in legal technology and Microsoft applications
- Work closely with the IT support team to identify recurring issues and address them through training
- Collaborate with department heads to ensure training programmes align with business objectives
Person Specification
- Previous experience as an IT Trainer
- Strong knowledge of Microsoft 365 applications
- Experience delivering both classroom and one-to-one training
- Ability to create engaging training materials and user documentation
- Excellent communication and presentation skills
- Strong organisational skills with the ability to manage multiple projects
- Proactive approach to learning and continuous improvement
- Ability to build effective relationships across all levels of a business
What's on Offer
- Competitive salary
- Hybrid working arrangements
- Ongoing training and professional development
- Modern and collaborative working environment
- Flexible working culture
- Strong focus on employee wellbeing and work-life balance
- Long-term career development opportunities
