Senior Administrator
Location: Walton on Thames
Salary: £T.B.D
An opportunity has arisen for a Senior Administrator to work for our small but expanding, independent client who are well experienced within their industry.
The Role:
Working within a small and friendly team and reporting to the Operations Director your duties will include but aren’t limited to:
* Processing customer order and raising invoices.
* Processing export orders and obtaining all necessary export documentation.
* Processing “direct” orders, organising transport and raising invoices.
* Liaising with customers and warehouse to ensure timely delivery, via telephone and emails.
* Checking all warehouse and stock invoices for errors
* Completing New Line Forms and dealing with specification requests
* Balancing stock on a weekly basis with 2 warehouses
* Compiling weekly sales figures.
* Manage customer complaints and ensure they are dealt with in a timely manner
* Sending out samples, booking the courier and ensuring stock room is kept clean, tidy and fully stocked.
* Filing and archiving
* Answering the phone and dealing with enquiries.
* General adhoc duties as and when requested including emptying the dishwasher, making teas and coffees and preparing the meeting room.
To be considered for this role you should ideally have previous experience within an order processing role and knowledge of export documentation. Any Sage experience would also be a great benefit within this role. What is really important is a team player who can multi task and has excellent attention to detail. You will have excellent communication and organisational skills and you will have the ability to work on your own initiative with working knowledge of Word and Excel