Job Description
Business Performance Analyst – Network Operations & Intelligence
Business Unit:
Electricity Transmission
Department:
Network Operations & Intelligence
Location:
Warwick Office (Hybrid working model)
About the Role:
Aligned with the Electricity Transmission (ET) Performance strategy, the Business Performance Analyst for Network Operations & Intelligence will play a key role in supporting the department’s performance transition in preparation for RIIO-T3 regulatory requirements. This role goes beyond reporting data — it involves underpinning and contributing to the performance strategy by analysing and optimising key metrics that drive business success.
You will work closely with senior leadership and cross-functional teams to develop insightful performance reporting and support the delivery of a strategic performance contract for Network Operations & Intelligence. Your analysis will help ensure that performance data is translated into actionable insights that influence decisions and continuous improvement across the organisation.
Key Responsibilities:
* Support the performance transition aligned with Electricity Transmission’s strategic goals for RIIO-T3 by providing robust analysis and insight.
* Collaborate with senior leadership to optimise and refine key performance metrics, ensuring they reflect business priorities and support improvement initiatives.
* Build and maintain strong working relationships across the Network Operations & Intelligence Senior Leadership Team and wider department.
* Develop a thorough understanding of Network Operations & Intelligence and wider Electricity Transmission business performance metrics and drivers.
* Assist in the development of a 5-year performance contract aligned with regulatory requirements for Network Operations & Intelligence.
* Analyse performance data with both in-year and future-year perspectives, identifying opportunities for optimisation rather than solely reporting outcomes.
* Support the monthly performance cycle for Network Operations & Intelligence, including preparation of reports and presentation materials for leadership meetings.
* Present complex information clearly and dynamically to support executive decision-making and connect operational delivery with broader performance impacts.
* Help identify risks and opportunities, supporting clear action plans with accountable owners and deadlines.
* Contribute to the transformation of Network Operations & Intelligence performance reporting from static management information to dynamic, insightful business intelligence.
* Support compliance management for Network Operations & Intelligence, embedding it into daily operations.
What You’ll Bring:
* Strong stakeholder management skills with the confidence to engage and influence senior leaders.
* Excellent organisational skills and the ability to manage multiple priorities and strict deadlines.
* Proficiency in Microsoft Office (Word, Excel, PowerPoint).
* Experience as a Power BI developer with a portfolio showcasing dashboards, reports, and custom DAX functions.
* Strong report writing and data presentation skills, with the ability to deliver insights that drive action and improvement.
Desirable:
* Knowledge of Six Sigma / LEAN methodologies and DMAIC framework.
* Experience in capital and asset-intensive industries, preferably energy or regulated sectors.
* Understanding of commercial and regulatory challenges relevant to the Electricity Transmission sector.
* Experience with data warehousing, ETL processes, SQL querying, Power Apps, Power Platform, and data modelling.
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