Internal Sales Adviser Uxbridge £30,000 to £32,000 + Bonus DOE Company Overview Our client is a small, family-run business with a strong reputation for quality and professionalism. Established over 20 years ago, the company has built a close-knit team and a supportive working environment where every employee’s contribution is valued. Being family-owned, the business prides itself on a friendly, approachable culture, offering stability, personal development opportunities, and a genuine sense of community. The company is committed to creating an inclusive and diverse workplace and is an equal opportunity employer. The Role Reporting to the Head of Sales, the Internal Sales Adviser will focus on relationship management and account support. This is a soft selling role, where success is driven by understanding customer needs, providing appropriate solutions, and nurturing long-term customer relationships rather than aggressive sales techniques. The role involves order processing, managing accounts, maintaining customer relationships, and proactive outbound contact to support repeat business and customer satisfaction. Key Responsibilities Conduct consultative assessments to recommend appropriate solutions for customers Build trusted, long-term relationships with customers through a friendly, service-focused approach Manage customer accounts allocated by senior management Handle inbound enquiries via phon...