We are pleased to be working with a local market leading company in the home improvements space. Due to continued success they are looking to expand their team with a Sales & Marketing Exec.
THE ROLE:
* Proactively drive sales by identifying opportunities within the existing customer base using order history, sales reports, and customer segmentation data.
* Analyse customer buying patterns to spot gaps, lapses in ordering, or changes in purchasing behaviour, and take action to re-engage or upsell.
* Conduct regular outbound sales calls to lapsed or low-spend customers with tailored product suggestions, promotional offers, or account support.
* Build strong, lasting relationships with trade customers (merchants, showrooms, installers) to encourage repeat business and increase order value.
* Collaborate with the sales and marketing team to develop targeted campaigns or promotions based on customer data and seasonal trends.
* Follow up on marketing-generated leads, web enquiries, or campaign responses to convert interest into active sales.
* Support key accounts with product advice, pricing, and technical support, ensuring their needs are met quickly and professionally.
* Log customer feedback and buying signals into the CRM to support continuous improvement and future sales strategies.
* Work with the external sales team to coordinate account management activity and identify shared opportunities for growth.
* Assist in the creation and distribution of promotional materials, brochures, and POS displays.
* Help maintain and update website content, product listings, and digital catalogues.
* Coordinate email campaigns, product launches, and seasonal promotions.
* Support with social media content creation and scheduling (Facebook, Instagram, LinkedIn).
* Collect and report on marketing campaign performance and engagement metrics.
* Assist in organising trade shows, open days, and customer training events.
* Manage internal databases to ensure customer contacts are accurate and segmented.
THE CANDIDATE:
* Strong communication skills-written and verbal.
* Customer-focused with a sales-driven attitude.
* Organised and able to manage multiple tasks and priorities.
* Basic knowledge of digital marketing tools and CRM platforms.
* Proficient in Microsoft Office (Word, Excel, Outlook); design skills (e.g. Canvas or Adobe) a plus.
* Knowledge of the kitchen and bathroom sector or construction distribution preferred.
THE BENEFITS:
* Salary: up to £35,000 plus package, plus performance bonus & annual bonus
* Company pension
* Cycle to work scheme
* Employee discount
* Onsite parking
THE CONSULTANCY:
Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer.
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