Senior Account Manager - Health/Pharma Agency
** This is a fully-remote role with 1 day of travel per month to the South West, England **
We are currently looking for a well-established Senior Account Manager, with a strong background in health, pharma and medical marketing agencies to lead a client account, or set of accounts, focusing on helping develop the accounts further, keeping them highly profitable and growing.
This is a hands-on role, where you will take responsibility for the delivery of high-quality creative work that meets client’s needs and addresses their business problems.
Accountabilities:
* Operationally head up your client account(s), in the health and pharma sectors, directing and developing them in a way that grows both their creative and financial worth to the agency.
* Lead your direct and wider agency team to deliver projects on time, on budget and to the highest of standards.
* Build strong relationships with your clients so that you are working with trust and mutual respect and building true advocacy.
* Manage your projects within the agency effectively, ensuring there are clear timelines, budgets and the correct amount of resource booked in.
* Provide accurate briefs with clear deliverables for the cross agency team, ensuring they have client approval and reflect the agreed scope of work/budget.
* Actively seek opportunities to add value to the client business and widen/deepen the agency relationship. Spot cross-sell and up- sell opportunities that are aligned with client objectives.
* Proactively manage the project pipeline for your client account(s) and provide accurate in-month financial forecasts on time.
* Take responsibility for the commercial aspects of your account(s) including working with the Operations Director to ensure team utilisation, recovery, profitability and growth targets are all met.
* Positively contribute to the culture of the health marketing agency and help grow their employee value proposition
* Experience with ABPI Code and Veeva.
Please note that:
* Occasional travel is required.
* This is a remote role, but you MUST be UK based (we will not accept applicants from overseas)
* Ideally you will be based or willing to commute to South West of England.
* Client requirements and their locations mean working hours vary week to week.
This is an initial 12-month contract but we do foresee this becoming a permanent role