We are seeking a detail-oriented and highly organised Service Administrator to join our team at Guards Automotive. Established in 1997, we are a well known garage in the Godalming area that pride ourselves on providing consistently high level of service to our customers. We need a brilliant, friendly person to play a crucial role in supporting our operations – you will manage administrative tasks, be a great communicator and maintain accurate records for our valued customers.
Duties will include:
* Answer incoming calls, manage customer enquiries and bookings
* Perform accurate data entry tasks to maintain accurate records of service requests and customer information
* Organise and schedule appointments for service technicians, ensuring optimal use of resources
* Assist with clerical duties and warranty claims
* Maintain an organised office environment to enhance productivity and efficiency.
* Collaborate with team members to ensure seamless communication and service delivery.
Requirements
* Proven experience in an automotive administrative role or similar position is required
* Strong organisational skills with the ability to prioritise tasks effectively
* Excellent phone etiquette and interpersonal skills for effective communication with clients and colleagues.
* Competent typing skills with a high level of accuracy in data entry tasks.
* Ability to work independently as well as part of a team in a fast-paced environment.
* A proactive approach to problem-solving and attention to detail is crucial.
If you are a motivated individual looking to contribute to a busy team environment, whilst enhancing your administrative skills, we would love to hear from you
Job Types: Full-time, Permanent
Pay: £26,000.00-£33,000.00 per year
Benefits:
* Company pension
* Employee discount
Ability to commute/relocate:
* Godalming GU7 2AH: reliably commute or plan to relocate before starting work (required)
Education:
* GCSE or equivalent (required)
Experience:
* automotive industry administration: 1 year (required)
Licence/Certification:
* Driving Licence (required)
Work authorisation:
* United Kingdom (required)
Work Location: In person