Annual salary: up to £31,681.20
Multi Skilled Operative
Eastbourne
Full Time Permanent
Salary up to £31,681.20 per annum, plus, company vehicle & fuel card
This contract provides a 24-hour emergency repair service. This post offers the opportunity to participate in the out-of-hours call-out rota, which can potentially boost earnings by approximately £10k per annum, based on one week out of a four-week rota. Participation is optional and not mandatory.
About the Role:
A Multi Skilled Operative within our Eastbourne branch will support residents with responsive repairs across our portfolio of properties working on a planned route. Part of a local team undertaking high standard Multi Trade repairs and refurbishment activities to housing properties delivering best in class customer service and satisfying all safety, quality, and cost control standards. You will have a certified core trade and complementing this can deliver additional trade activities in support of completing repair/refurbishment works on time and to a high standard in accordance with agreed standard operating procedures. Take ownership in undertaking construction, fault finding and maintenance repairs aiming for a first-time completion whilst remaining within budget and time parameters.
* You will have a certified core trade and complementing this have the ability to deliver additional trade activities in support of completing repair/refurbishment works on time and to a high standard in accordance with agreed standard operating procedures.
* Take ownership in undertaking construction, fault finding and maintenance repairs aiming for a first-time completion whilst remaining within budget and time parameters.
* Ensure that the customer experience is central to all activities by adopting a professional manner when communicating with service users, clients, and both internal/external stakeholders. This includes but is not limited to appearance, company ID, condition of vehicles and maintaining a high standard of Health & Safety requirements. It may be necessary where requested to obtain Customer feedback on completion of works.
* Process all activities in association with tasks/works electronically utilising a handheld device (PDA). This includes but is not limited to Worksheets, timesheets, photographic evidence of works before – during – after, van stock replenishment, booking of annual leave, vehicle inspections, safeguarding issues, risk assessments and method statements.
* Keep all supplied company assets in a good condition in line with the company policies and report to your Supervisor/Manager where damages occur.
* Utilise existing stock or collect materials as and when required to meet works order requirements, in accordance with standard operating procedures for purchasing and van stock control compliance.
* Attend informal and formal meetings and training sessions as required.
Key Criteria:
* Multi-Skilled Experience: Proficiency in joinery, plumbing, tiling, plastering, and decorating.
* Trade Qualifications: A relevant qualification or experience in at least three trades.
* Communication Skills: Excellent ability to communicate effectively.
* Driving Licence: Possession of a full driving licence.
All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.
Benefits we can offer you:
* 25 days annual leave plus bank holidays
* Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
* Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
* Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more.
* Family friendly policies
* Company Van, Fuel Card, and Uniform
To apply, follow the link below or to discuss your application further please contact Francesca Park Davies at f.park-davies@mearsgroup.co.uk.
To drive a Mears vehicle, you must be aged over 21, have held your licence for over 3 months, and have less than 9 points.
Mears Group is a Disability Confident employer and recognises our people as our greatest asset. We hire individuality, recognising and valuing everyone as an individual and ensuring equal access to opportunities for all regardless of social economic background or individual makeup.
Candidates should be aware that all our roles are subject to relevant DBS/Security checks before commencement of employment.
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