Job Title: Block Manager
Location: The Acorn Group Head Office - Bromley, Kent
Brand: Acorn Estate Management
Salary: Competitive Salary Package
Hours: Monday to Friday 8:45am to 5:30pm
Note: You must have a full UK Driving Licence and use of your own vehicle.
About The Acorn Group
Renowned as market leaders, The Acorn Group is London's largest multi‑brand estate agency. We offer our clients the best brands, with the best people, in the best locations.
Job Summary And Key Responsibilities
Our Block Managers play a crucial role in delivering exceptional customer service by managing a multifaceted portfolio of residential blocks. Each member of our team is selected for professionalism, tenacity, and a desire to perform at their best. Due to expansion, we have an opportunity for an experienced Block Manager to join our team and manage a Southeast London‑based portfolio. You’ll be someone who flourishes in a complex role, works proactively, and communicates excellently.
Duties will include
- Managing a portfolio of residential blocks and housing developments in and around the Southeast.
- Preparing an annual service charge budget for each site.
- Monitoring the best use of service charge funds.
- Liaising with leaseholders, freeholders, residents, tradesmen, third‑party contractors and professional advisors.
- Arranging and monitoring works and repairs.
- Arranging service contracts.
- Administering insurance claims.
- Arranging Section 20 works and consulting with owners.
- Arranging risk assessments.
- Monitoring health and safety compliance.
- Conducting site inspections.
Skills Required
- Experience working within the residential long leasehold sector.
- Good understanding of relevant legislation.
- Preferably TPI qualified or an industry recognised qualification.
- Numerate with IT skills across Microsoft Office suites.
- Clear communicator across all platforms.
What We Can Offer You
- Proven track record for career growth and advancement within the company.
- Market‑leading training and ongoing professional development.
- Supportive and collaborative team environment.
Benefits
- Excellent opportunities for career progression.
- Structured training and support.
- Opportunity for remote working up to two days following successful probation.
- Opportunity to obtain a professional qualification with TPI.
- Opportunity to earn commission and bonuses.
- Generous holiday allowance, increasing by one day per year of service up to an additional five days.
- Excellent parental leave and company fertility policy.
- Access to an employee assistant programme, including a virtual GP 24/7 and mental health first aiders.
- Retail discounts.
Equal Opportunities Statement
The Acorn Group, as part of LRG, are an equal opportunities employer and encourage candidates of all backgrounds to apply.
