We are IKEA Exeter and are excited to invite enthusiastic and friendly people to join our Customer Relations team.
We have 18-hour and 24-hour per week contracts, involving working 3 out of 4 weekends per month, with shifts through the week. The latest shift finishing times from Monday to Saturday are at 21:00.
What We Offer
* £12.60 an hour (Living Wage Foundation Employer).
* Flexible contracts with weekend and weekday shifts, with the possibility to discuss further details at interview.
* Induction scheduled for Saturday and Sunday, 12 and 13 July.
Working with Us Has Its Rewards
* 15% IKEA discount and access to discount portal.
* Life Assurance of 4 times your pay, enhanced pension contributions, and interest-free loans.
* End-of-year gift, family-friendly policies, and benefits.
* Opportunities for growth within IKEA.
* And much more! For a full list of benefits, visit: IKEA Benefits
What You'll Need to Have
* A passion for delivering excellent customer shopping experiences, putting customers at the heart of everything you do.
* Experience—paid, voluntary, or academic—in a team environment is desirable.
* Enthusiasm for learning and providing superb customer service, especially in retail or customer-facing roles.
* Ability to work in a fast-paced environment, serving multiple customers, especially during weekends.
What You'll Be Doing Day to Day
* Providing a positive customer experience to encourage repeat visits.
* Collaborating with colleagues across functions to enhance the customer experience.
* Greeting customers, assisting at check-outs and returns, and supporting self-serve scanning areas.
* Using your product knowledge to offer informed solutions and build customer loyalty.
We Care for the People
We value diversity of thought, background, and culture, and welcome candidates from all walks of life. We are an equal opportunities employer.
Recruitment Process
* Please attach an updated CV with your application.
* If successful, you will be invited to an interview with a hiring manager.
* For any special requirements during the process, contact us at ari.davies-ho4@ingka.ikea.com.
Come see how we create a better everyday life for the many. Note that IKEA reserves the right to close the vacancy early.
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