As Britain's largest specialist tile retailer, selling only the very best quality on-trend products, £1 of every £3 spent in the UK domestic tile market is spent with us. We've got 300 stores and have just hit another year of record sales. And we're as big on career opportunities as we are on outstanding service and great value. After all, it's brilliant, friendly, knowledgeable people that make us special. Right now we're on a journey of exciting growth, as we build on seven consecutive years of success - there's never been a better time to join the Topps Tiles family
Topps Group has recently acquired CTD Tiles, and with the addition of new customers we are currently recruiting for a Credit Controller to join our Credit function! As a Credit Controller, you will manage the collection of any outstanding debt to the business and minimise any risk. The Credit Controller will liaise with customers internally and externally in resolution of debt and invoice disputes, reviewing credit limits in line with both spend and risk. This is a hybrid role that will consist of three days working in the office and two days working at home.
Key Responsibilities
1. Collecting all debt both proactively and reactively by telephone, email and letter.
2. To ensure all outstanding invoice queries are resolved within the agreed SLA's and terms of account.
3. Escalation of high-risk accounts to the Credit Control Su...