Private Ambulance Crew Scheduled Days – Knutsford40 Hours per weekSalary: £29,095.09 per annum.Due to continued growth and expansion, we're excited to be recruiting for Private Ambulance Crew roles at Pure Cremation – the UK's leading provider of direct cremation and funeral planning services. As we grow, so does our need for passionate, driven individuals who care deeply about delivering exceptional customer service and making a real difference to the families we support every day. This is a fantastic opportunity to join a fast-moving, innovative business at the forefront of change in the funeral sector.Who Are We? Pure is a successful Group of companies specialising in end of life, later life planning, including funeral plans, insurance products and Cremation services. We are direct to consumer and regulated by the FCA. We provide services across the UK, with our base locations in Hampshire, Midlands, and Scotland, with a continued exciting expansion programme! We are the market leader, and our brand awareness is phenomenal, being the best known brand with more 5* reviews on Trustpilot than any of our competitors. We have strong Values and take Pride in caring deeply about our customers, their loved ones, and our employees. Wetake accountability and we never settle for second best - working at Pure means being part of a growing, diverse exciting Group, which makes a real difference to the people we serve. The Role We believe that what we do is a privilege - supporting families and bringing their deceased loved ones into our care with the upmost dignity and respect. Being part of our Private Ambulance Team is not just a job, it's a vocation, and one that we appreciate can be difficult and highly emotional at times, so we ensure that our teams are fully trained and supported, and we offer an employee assistance programme too. Key ResponsibilitiesBeing available and present as directed by the Private Ambulance Crew Team Leader or their delegated authority.Being aware of legal requirements at the point death and the Company's procedures and processes which would be applicable and communicating any variance to the duty phone if you believe the tasks allocated are non-compliant.Removing Deceased as instructed from Hospitals, Hospices, Nursing Homes and Private Homes.Ensuring the verification of the deceased's identity before conducting the removal.Ensuring the removal is conducted with the utmost respect and dignity for the deceased and other present, ensuring that the correct equipment is used for the task.Transporting or the deceased as instructed to Doctors, crematoria or other locations as tasked.Keeping detailed records of progress of each task and / or stages via the QR codes and recording activity using the Body Tracking Application.Feeding back to management immediately any observations around changing of hospital timings, access, unordinary requests and 3rd party practices which are likely to cause the company inefficiency or damage.Booking deceased into the mortuary.Removing jewellery, medical devices, materials unsuitable for cremation; verifying both visually and via metal detector.Encoffining the Deceased and identifying as applicable.Returning ashes as taskedBeing compliant in all tasks with the Company's processes and procedures.Keep your allocated vehicle presentable at all times and ensure that faults are reported, and routine maintenance is booked as necessary. Ensure that your vehicle is roadworthy before commencing your journey.Ensure that your vehicle is properly equipped for your tasks, and any likely additional tasks that may be allocated post commencement of your duties, before commencement of your journey and that you are knowledgeable about the operation of all equipment before using it.Drive within the law and be courteous to other road users to reflect the Company in a positive way.Undertake any other reasonable task as may be directed by management.Ensure that you work within your capability and that you consider your own health and safety and that of those around you before executing your tasks.Adhere to the current company policy regarding data protection.What does our Successful Private Ambulance Crew look like? A true professional – who is patient, resilient, with a caring, empathetic, supportive nature. Not easily fazed, comfortable being in the presence of the deceased, and supporting their physical dignified removal. A strong team player but able to work autonomously, with a good understanding of what quality is, and passionate about delivering first class customer care. You will have strong emotional intelligence with empathetic communication skills and be of smart appearance. You will be willing to learn, willing to help others, and have a positive, friendly, flexible, can do attitude. You will also hold a clean driving licence and drive with care. Our Benefits Generous 30 days holiday plus bank holidays Bupa Health Cash PlanLife Assurance Company Pension, or option for SMART Pension. Family friendly occupational benefitsEmployee Assistance Programme, including access 24/7Comprehensive InductionLearning and Development PURE AcademyDiscounted Gym membership Cycle to work scheme. Friendly and supportive, modern working environments, with free on-site parking! If you are wanting to join a Group, that is fast moving, makes things happen, and has the means to invest in its future and its people - and truly respects what you do, then this could be just the job you are looking for… Please note, we may need to undertake a vetting process through the Disclosure and Barring Service (DBS) or Disclosure Scotland on new employees, dependent on requirement. All gaps in your CV must be disclosed.Equal OpportunitiesThe Pure Group strives to be an equal opportunity employer, and actively encourages applications from all backgrounds. We celebrate difference and believe it enriches our work, drives innovation, and fosters a supportive and caring environment. We encourage you to let us know if you would like a little extra help with your application, or if you have any individual requirements at any stage along your recruitment journey.