Salon Suite Coordinator (Hair & Beauty)
Are you highly organised, personable, and passionate about delivering exceptional service? Phenix Salon Suites is seeking a Salon Suite Coordinator to oversee the daily operations of our salon suite location. This role is perfect for someone who thrives in a fast-paced, people-focused environment and takes pride in maintaining a professional, welcoming space.
As the Salon Suite Coordinator, you'll be the face of the location—ensuring everything runs smoothly for our salon professionals and their clients. From managing facilities and welcoming new tenants to coordinating events and assisting with marketing content
Hours of work: Working 30 hours per week (Tuesday - Saturday). Salary: £18k-24k + benefits
Key Responsibilities:
* Conduct tours for prospective tenants and support the onboarding/off-boarding process
* Greet all visitors and ensure a professional, friendly front-of-house experience
* Manage communication with salon professionals regarding first line queries, facility updates, notices, and events
* Coordinate basic maintenance needs, including vendors and contractors
* Maintain cleanliness and presentation standards across the site (including common areas, restrooms, laundry facilities and entryways)
* Monitor supplies and manage inventory of equipment and amenities
* Track tenant payments and maintain occupancy records
* Assist with content creation for marketing and support promotional activities
* Oversee access control, internet access, and security systems
* Organize business mentoring sessions and site events (including evening hospitality support)
* Be actively involved in driving footfall, leads, and tours to the site by supporting marketing efforts — including local leaflet drops, speaking with nearby businesses, and community engagement
* Oversee booking system and usage of wellness equipment (e.g., Red Light Therapy and Hyperbaric Oxygen Chamber)
* Conduct regular site audits and ensure compliance with company standards
* Provide ad hoc support to management as needed
What we are looking for:
* Strong organisational and time management skills
* Proactive and self-motivated with a "can-do" attitude
* Excellent communication skills (written and verbal)
* Attention to detail, especially regarding site cleanliness and presentation
* Ability to multitask and adapt in a dynamic environment
* Experience in a hospitality, salon, or customer service setting is a plus
At Phenix Salon Suites, we empower independent hair&beauty professionals by providing premium salon spaces with unmatched support. Join a company where your contributions make a visible impact every day—and where you'll be part of a passionate, growing team.
Please note as Phenix Salon Suites operates 7 days a week you may occasionally be contacted outside of your regular working hours.
Job Type: Full-time
Pay: £18,000.00-£24,000.00 per year
Benefits:
* Company pension
Work Location: In person