Job Description
FRENCH SELECTION (FS)\nBilingual Export Customer Service Administrator (French, Spanish or German)\nLocation: Burnley\nSalary: £27,000 per annum plus bonus\nRef: 8192CS\nTo apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 8192CS\nThe company: A long-standing British manufacturer with international operations and a key focus on sustainability.\nMain duties: To provide outstanding customer service to clients and support the Export department.\nThe role:\n- To respond to customer enquiries in a timely manner to ensure any issues are resolved\n- To provide customers with advice on product suitability and alternatives to competitor products to encourage greater spend.\n- To process orders through the system and follow up as necessary\n- To provide customers with export support in regards to lead times and delivery information\n- To support internal departments with product or stock information\n- To ensure customer information is recorded accurately and update on the system when necessary\n- To monitor outstanding orders and follow up accordingly\nThe candidate:\n- Fluent in either French OR Spanish OR German to business standard - Essential\n- Previous customer service experience - Essential\n- Excellent communication and interpersonal skills\n- Dynamic, confident and motivated candidate\n- IT literate\nThe salary: £27,0...