Reporting to the Deputy Chief Operating Officer (DCOO), the Divisional General Manager will deputise for the DCOO as required and will have specific Divisional Portfolios to support the effective delivery of safe high-quality services.
They will be responsible for establishing a comprehensive annual plan for the Division. Working in collaboration with the Care Group Managers, Clinical Directors and matrons to ensure Care Groups are compliant with financial, quality, governance, health and safety and patient experience requirements, workforce and performance targets.
Main duties of the job
* The Divisional General Manager supports the DCOO in providing leadership to all staff within the Division and leading the Divisional team. Deputising for the DCOO for a portfolio of work to support the Division's corporate objectives.
* The post-holder will support the Divisional Senior Leadership team to lead the delivery of a safe, quality driven and continuously improving service to patients across all services within the Division which puts patients at the centre of care and ensures their needs are consistently and demonstrably met.
* Support the Divisional Senior Leadership Team to ensure the Division's service delivery and performance, ensuring that Divisional core deliverables, key performance measures and standards are achieved, that income and expenditure are managed to plan, whilst ensuring all "resources" are optimised and the Division functions effectively.
* Provide strong leadership and management of staff, including staff recruitment and selection, performance, appraisal and development and ensuring that staff are managed and lead effectively throughout the Division.
* Support the development of services and policies across a range of specialist areas, Divisional boundaries and other associated health and social care organisations.
About us
Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300, providing inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010 and the continued upgrading of existing areas ensures the Trust now has a state-of-the-art Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit facilities.
A new Urgent Emergency Care Centre was opened in March 2023. The two-storey development has significantly improved emergency care facilities and capacity and has provided almost 5,000 square metres of additional clinical space.
Job responsibilities
Delivery of safe and quality driven service to patients
Service Delivery and Operational planning
Performance management
Staff Management and Team Building
Resource Management
Human Resources
Service Development
Marketing
Health and Safety
Divisional Management Responsibilities
Corporate Management Responsibilities
Person Specification
Qualifications
* Educated to Master's degree level or equivalent relevant senior management experience
* Evidence of highly developed professional management development within relevant field of practice
* Evidence of a commitment to continuous professional development
Knowledge and Experience
* Significant experience of working at a senior management or senior professional level (equivalent to Postgraduate Diploma) in the acute sector.
* Significant experience of managing clinical teams in a range of specialties
* Experience of business strategy and planning
* Experience of leading the implementation of service improvement including complex change management programmes
* Significant experience of coordinating projects in challenging complex environments
* Experience of managing clinical and non-clinical risk
* Track record of achieving service targets
* Significant experience of leadership at a senior managerial level in operational and/or financial and strategic management, including exposure to Board.
* Evidence of effective design and management of patient flows and pathways
* Evidence of effective management of a complex and diverse workforce
* Evidence of successful management of a significant budget
Skills and aptitudes
* Ability to present complex and detailed data sets to set out key pieces of programme information that effectively communicate performance and assurance information to a range of stakeholders, including Trust board
* Ability to influence a range of staff groups/professions to deliver objectives and targets
* Advanced decision-making skills
* Actively promote a culture whereby patients, staff, visitors and colleagues are treated with compassion, respect and dignity, lead by example.
Skills and aptitudes
* Demonstrates WHT values
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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