Overview
Assistant Store Manager - Wood Green at Claire's. Join the team to drive sales, deliver exceptional customer experiences, and express individuality through fashion. This is a fast-paced retail role that involves customer engagement, product knowledge, and leadership support for the store team.
Responsibilities
* Sales Leadership & Profit Growth: Take ownership of store sales by delivering outstanding customer experience, upselling products, and implementing promotions to maximize revenue. You80ll be at the forefront of driving store performance.
* Customer Engagement & Experience: Create memorable shopping experiences through enthusiastic, personalized styling advice and product recommendations.
* Expert Piercing Services: Become a trained piercing specialist and provide a safe, fun, and professional experience for customers.
* Operational Excellence: Maintain inventory accuracy, handle transactions efficiently, and keep the store well-merchandised to drive foot traffic.
* Team Support & Sales Coaching: Work with the Store Manager to train and motivate team members to achieve sales goals and deliver excellent service.
* Brand Representation: Showcase Claire's products with enthusiasm and translate fashion trends into recommendations for customers.
About You
* Sales-Driven Mindset: You strive to meet and exceed sales targets and maximize opportunities.
* Customer-Centric Approach: You are passionate about delivering exceptional service and creating memorable experiences.
* Retail & Leadership Experience: At least one year of retail management experience preferred, with a proven ability to drive sales and support team success.
* Confidence in Piercing Services: Willingness to become a trained piercing specialist and provide expert guidance to customers.
* Strong Communication & Selling Skills: Ability to engage customers, build relationships, and close sales.
* Independence & Initiative: Self-motivated, organized, and able to take charge when needed.
* Passion for Fashion: Stay up to date with trends to enhance customer experience and drive sales.
* Curated Styling: Able to create a coordinated fashion look with product during shifts.
Job Requirements
* Ability to conduct piercings and show patience and empathy, especially with young or anxious customers.
* Proficiency with POS systems and cash handling to facilitate transactions and store operations.
* High school diploma or equivalent; minimum one year of retail management experience and one year of overall retail experience.
* Physical ability to stand for shifts; ability to lift 11-35 kg (25-75 lbs) and to bend, stoop, reach, and climb ladders as needed.
* Commitment to helping customers express themselves daily.
* Strong verbal and written communication skills; ability to interact with customers, employees, and management.
* Numerical literacy for inventory management and sales analysis.
* Willingness to work alone at times and as part of a team.
Perks And Benefits
* Full-Time employees are eligible for benefits (Medical, Dental, Vision, EAP, Life Insurance).
* Generous employee discount on Claire's products.
* Opportunities for advancement and career development.
* Fun and inclusive work environment with supportive teammates.
Candidate Journey
Upon submitting your application, you can expect an update within 5 days. If the hiring manager wants to proceed, there will be a face-to-face interview in one of our stores to showcase your passion for customer service, teamwork, and self-expression.
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