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Head of operations

Reigate
Chartwells
Head of operations
€150,000 - €200,000 a year
Posted: 7 May
Offer description

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package including but not limited to:

* Contributory pension scheme
* Career development programs like Career Pathways and MyLearning
* Quick access to Digital GP and wider healthcare benefits for you and your immediate family
* Exclusive travel discounts with TUI, Expedia, Booking.com, and others
* Food shopping discounts at Tesco, Sainsbury's, Morrisons, and more
* Up to 44% off cinema tickets
* Cash rewards for spending, redeemable across various brands
* Free wellness, mindfulness, and exercise classes
* Share discounts and offers with friends and family

Charwells Independent Schools

To lead and develop a team of General Managers to provide exceptional service, manage client and contractual relationships, ensure compliance, and meet financial targets.

Key Responsibilities:

* Promote safety culture and ensure team adherence to health & safety procedures
* Develop strategic client relationships and maintain stakeholder engagement
* Lead the team to deliver financial targets and improve contract performance
* Analyze market insights to match service delivery with customer needs
* Support strategy development, implement activities to maximize performance and satisfaction
* Gather and track feedback for continuous improvement
* Support service initiatives and ensure menu and supplier compliance
* Focus on quality food and service standards
* Build and develop a high-performing team, ensuring recruitment, training, and succession planning
* Foster collaboration and best practice sharing within the team
* Review labor structures and manage HR processes

Who you are:

* Proven leadership and team development experience across multiple sites
* Commercially savvy, organized, and experienced in budget management and meeting targets
* Industry knowledge and flexibility

About Us

As part of Compass, you'll help feed people, fuel progress, and forge connections across thousands of venues. Join us to grow your career, enjoy competitive pay, great perks, and unmatched learning opportunities at one of the UK's largest businesses.

Job Reference: com/3004/98279001/52736136/SU #Independent

We are committed to fostering an inclusive environment that respects diversity and provides equal opportunities for all team members to thrive and reach their potential.

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