PHINIA: Advancing sustainability today, powering carbon-free tomorrow At PHINIA, we create premium fuel systems, electrical systems and aftermarket parts for internal combustion engine (ICE) vehicles and industrial applications. We make sure our products are clean, efficient and high-value, because we know the actions we take today will have a profound impact on the world tomorrow. Our goal? The cleanest ICE technology: carbon-free combustion. Always, PHINIA puts quality first, continuing our legacy with over a century of rich expertise and technological innovation. The name PHINIA has roots related to "bright" and "future," representing our confidence and commitment to bettering the world. Our Culture We believe health and safety of our employees are a top priority, we care about our local communities and the global environment. PHINIA promotes and nurtures a diverse and inclusive environment, honors integrity, strives for excellence, commits to responsibility for our communities and the environment, and builds on the power of collaboration. Career Opportunities We believe in building a brighter tomorrow for our employees as well as our customers and encourage you to learn about our long history, strong culture, new technologies and future vision. We offer a strong local presence and interesting global opportunities. Join us on this shared journey toward a brighter tomorrow. Key Responsibilities Manage operational liaison with customers for issues related to Logistics (Orders / Shipment / Returns / Freight) Ensure accurate order load, verify EDI /TecCom orders are received and processed as expected, and that all orders adhere to Legal requirements. Support in identifying pricing / credit issues and follow up for resolution Manage shipment preparation and liaise with warehouse for pick/pack and despatch of goods to customer, ensuring compliance with customer / legal requirements Co-ordinate the processing of reverse logistic requests. Working in line with DOA and all written processes Handle complaints/discrepancies. Log & ensure resolution provided in a timely manner to the customer's satisfaction Issue finance documents (credits, debits) in line with relevant processes & legal requirements. Process software licences. Work with finance on cash flow, credit limits, balance discrepancies and other matters where requested. Manage customer order book reports. Creation and supply. Issue invoices in excel to customers when requested. DFS order management. Attend relevant meetings where required. Act as the company gatekeeper. Contributes to bottom line sales by increasing customer satisfaction. Lead by example, be a role model of BorgWarner values: Inclusion, Integrity, Excellence Responsibility and Cooperation. What we are looking for English language, written and spoken essential. Polish, German, Spanish, Italian where appropriate. Working knowledge of Microsoft applications. SAP & Salesforce knowledge an advantage. Expected skills & competencies Strong phone contact handling skills & active listening Ability to multitask, prioritize and manage time effectively Work as part of a team Attention to detail Curious, enquiring mind, understanding and appreciation of the commercial and strategic mix and interdependencies Commercial acumen and a passion to drive the strategic plans forward, able to analyze and produce reports and recommendations Builds trust with key stakeholders and understand the customer perspective Global Terms of Use and Privacy Statement Carefully read the PHINIA Privacy Policy before using this website. Your ability to access and use this website and apply for a job at PHINIA are conditioned on your acceptance and compliance with these terms. Please access the linked document by clicking here, select the geographical area where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with the terms. Career Scam Disclaimer: PHINIA makes no representations or guarantees regarding employment opportunities listed on any third-party website. To protect against career scams, job applicants should take the necessary precautions when interviewing for and accepting employment positions allegedly offered by PHINIA. Applicants should never provide their national ID numbers, birth dates, credit card numbers, bank account information or other private information when communicating with prospective employers or responding to employment opportunities online. Job applicants are invited to contact PHINIA through PHINIA's website to verify the authenticity of any employment opportunities.