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Join to apply for the Product Specialist role at NHS Scotland
About The Organisation
National Services Scotland (NSS) is a national NHS Board operating right at the heart of NHSScotland providing invaluable support and advice at a strategic and operational level. NSS supports customers to deliver their services more efficiently and effectively and we offer shared services on a national scale using best-in-class systems and standards. Our priority is always the same – to improve the health and well-being of the people of Scotland. We do this by working in partnership with colleagues across Health and Social Care to deliver fit for purpose solutions and systems, delivering high quality services that help our stakeholders to free up resources so they can be re-invested into essential services.
Product Specialist Permanent post
About The Organisation
National Services Scotland (NSS) is a national NHS Board operating right at the heart of NHSScotland providing invaluable support and advice at a strategic and operational level. NSS supports customers to deliver their services more efficiently and effectively and we offer shared services on a national scale using best-in-class systems and standards. Our priority is always the same – to improve the health and well-being of the people of Scotland. We do this by working in partnership with colleagues across Health and Social Care to deliver fit for purpose solutions and systems, delivering high quality services that help our stakeholders to free up resources so they can be re-invested into essential services.
The Post
We require a Product Specialist to join the Equipping Services team within NHSScotland Assure / Health Facilities Scotland.
In this post you will be involved in a number of new and ongoing healthcare developments.
Your role, working in conjunction with other Product Specialists, Senior Product Specialists, Project Managers and the wider team will include,
* To act as a Product Specialist providing specialist technical advice on medical and non-medical equipment, including but not limited to, Anaesthetics and Medical Gases, Intensive Care equipment and general Ward and OPD equipment. Practical experience of integration of medical/theatre equipment with IT systems would be advantageous. Other specialist disciplines may also be undertaken as and when required.
* Investigating reported medical equipment incidents, hazards and defects, liaising with hospital staff and other departments including Medicines and Healthcare products Regulatory Agency (MHRA), Scottish Government Health and Social Care Directorates and Procurator Fiscal’s Office ensuring that appropriate safety advice is issued to users and corrective action undertaken by manufacturers and suppliers.
* To act as a Project Manager on a range of equipping projects. Manage equipping project related activities such as scheduling, costing, specifying, purchasing, delivery and cost control elements of projects.
The role also requires knowledge of hospital planning and design, and knowledge of regulations and standards relating to healthcare equipment procurement. The post holder will also require knowledge of project management methodologies and will have excellent organisational, communication and IT skills.
A key part of the role will be managing conflicting workloads to ensure that project milestones are met, and the equipping of healthcare developments is completed on time and to client requirements.
Training may be provided in certain specialist areas as required. The new postholder will be encouraged to attend relevant trade fairs and conferences to help grow their product knowledge.
The Candidate
* Educated to HNC/HND or degree level in Physics, Applied Physics, Electrical and Electronic Engineering or a similar technical qualification.
* You will have extensive experience of medical equipment maintenance, repair and commissioning.
* You will have knowledge of a wide range of medical and non–medical equipment, suppliers and market, functionality, performance and safety standards.
* You will have excellent leadership qualities and communication skills, with significant project management experience ideally gained in a technical or procurement environment.
* You will have a positive outlook and strong customer focus.
Location and Working Pattern:
* Our Head Office is Gyle Square, Edinburgh, EH12 9EB and have staff based in offices in Glasgow, Canderside and Inverness. We anticipate that a flexible approach to where we work will continue with a blend of home and office working depending on preference and service need.
* There will be a requirement for you to travel throughout Scotland on occasions which may necessitate overnight stays. You should therefore be flexible and able to travel when the need arises.
* Our standard working pattern is Monday to Friday, 37 hours per week, and will be subject to updates to Agenda for Change terms and conditions.
It is a condition of this employment that you must live and remain a resident within the UK for the post in which you will be employed with NSS.
Benefits
Our benefits package includes pension scheme, comprehensive range of work life balance policies, occupational health services, learning resource centres and discounted leisure, financial and shopping benefits.
Inclusion
NHS National Services Scotland (NSS) is a national board and, as an anchor institution, it is our ambition to be a diverse and inclusive organisation where everyone feels welcome. We recognise that flexible working creates an inclusive workplace where employees can thrive and feel confident about their ability to balance their personal and professional responsibilities. This is supported through Once for Scotland flexible working policies. NSS has made a long-term commitment to staff health and well-being and offers many learning and development opportunities to support and improve our approaches to diversity, inclusion and mental health in the workplace. There are a number of equality staff networks in place which all staff are welcome to join. We are also an equal opportunities employer and as such guarantee to interview all disabled applicants who meet the minimum criteria for our vacancies. As an accredited Disability Confident Leader, it is the aim of NSS to offer a fully accessible and inclusive recruitment service that supports applicants on their candidate journey. If you are interested in any reasonable adjustments, please contact the Recruitment Team on NSS.wfrs@nhs.scot
Further Information
* For an informal discussion on the post, please contact Duncan Ferguson, Senior Product Specialist at Duncan.ferguson2@nhs.scot 07583 751258 to arrange a discussion.
* Closing date for completed applications is the 19th August 2025
* Further information on NSS is available from: https://www.nss.nhs.scot/
Please note that the majority of correspondence is sent by e-mail only, so please check your e-mail regularly (including junk folders).
NHS National Services Scotland is an equal opportunities employer and as committed participant in the disability confident scheme, guarantees to interview all disabled applicants who meet the minimum criteria for our vacancies
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Part-time
Job function
* Job function
Sales and Business Development
* Industries
Hospitals and Health Care
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