Summary Minicam are recruiting an Administration Apprentice to work as part of a busy administrative team, assisting in the running of the Company’s Administrative functions and the day to day running of the office. Wage £14,722.50 for your first year, then could increase depending on your age National Minimum Wage rate for apprentices Check minimum wage rates (opens in new tab) Training course Business administrator (level 3) Hours Between: Monday: 8:00am to 4:30pm Tuesday: 8:00am to 4:30pm Wednesday: 8:00am to 4:30pm Thursday: 8:00am to 4:30pm Friday: 8:00am to 3:15pm. 37 hours 30 minutes a week Start date Thursday 5 March 2026 Duration 1 year 6 months Positions available 1 Work Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience. What you'll do at work Answer the telephone - dealing with customers, enquiries, transferring calls and taking messages Incoming and outgoing post Process Service job sheets through Sage200 Process Service sales invoicing Complete Service works orders Chase customer order numbers Arrange carriage and produce documentation for the return of goods to customers Credit control activities including emailing copy invoices to customers and emailing monthly statements New customer accounts and customer credit checks Post bank transactions Monitoring the service mailbox and responding to queries Provide support and cover to the Sales Administration team assisting with processing orders through to invoicing on Sage200 Where you'll work Unit 33 Ravenscraig Road Little Hulton M38 9PU Training Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills. Training provider BOLTON COLLEGE Training course Business administrator (level 3) Understanding apprenticeship levels (opens in new tab) What you'll learn Course contents Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required. Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks. Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate. Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge. Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department. Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues. Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation. Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required. Training schedule Business Administrator Level 3 Standard Functional Skills Level 2 in maths & English (if required) Four days in the work place and one day at Bolton College Requirements Essential qualifications GCSE in: English (grade 4) Maths (grade 4) Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know. Skills Communication skills IT skills Attention to detail Organisation skills Problem solving skills Administrative skills Team working Initiative Non judgemental Patience Motivated Eager to learn Positive About this employer Founded in 1991, Minicam specialise in the design, manufacture and distribution of pipeline inspection systems both in the UK and internationally. In 2021 we acquired Dancutter, a Danish manufacture of robotic cutting equipment, to form the Minicam Group with the aim of becoming the leading provider of wastewater pipeline inspection and maintenance solutions. Our inspection systems are assembled, tested, and distributed from our purpose built modern facilities in Salford, near Manchester in the UK, with a satellite site in Austria producing machined components. The Minicam Group is an operating company of Halma Plc, a FTSE50 group of companies which specialise in safety, healthcare and environmental products and technologies. https://www.minicam.co.uk/ (opens in new tab) After this apprenticeship Potential for F/T employment Ask a question The contact for this apprenticeship is: BOLTON COLLEGE The reference code for this apprenticeship is VAC2000010611.